Reviews
happy with my new Kia
I had a great buying experience with my salesman Nick . He allowed me to test drive the vehicle. Also, he provided with information for different leasing programs based on my credit. I am very happy with my experience and most of all with my new Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business, Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.
Very happy will my purchase
I purchased an amazing 2013 BMW from the dealer. Very satisfied with the vehicle and the buying process. If you need a vehicle and great customer service , Nick is your salesman !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business, Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.
Good experience !!
just purchased a car from them and my overall experience was pleasant. They were knowledgeable about the car and carried themselves very professionally. I've had a few bad experiences over the past week with other dealerships , so this was a nice surprise.Thanks Moe!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business, Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.
Need to upgrade computers
Customer service is good, but their records stink. I always get service reminders and info on service specials after I bring my car in for regular maintenance. Good way to maximize profits.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and will definitely get my team on that and make sure its gets fixed! Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst
Great buying experience!!
I had a great buying experience as well enjoying the after care of car washes, oil changes and lessons to learn how to use my car. Highly recommend Ed Napleton Acura!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
I went to get my 2012 Kia Soul oil change and tire rotation. Had time to kill started looking around saw a Kia Sorrento and met with Nikola Nikolov. What an experience not only he got me a great deal, the service was fabulous . I drove away with 2017 Kia Sorento. Trading in My Kia Soul. This was an awesome outcome. Thank you so much. Keep up this great service. Ask for Nick he's a great sales representative . ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business, Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.
Best Experience
I was shopping for used car for awhile and then I saw the one of the used car from the website and I went to go check it out. it was one of the best experienced I had in a long time. Moe Abdallah was very helpful and kind to show my options are. and all the people at the dealership was very friendly. I would definitely recommend Moe and this dealership to others. Thank you napleton
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business, Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.
Great Experience
Theo did an outstanding job at negotiating in favor of the customer, very friendly, and overall a fun person that made this a positive experince
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business, Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.
Great Experience
I had the pleasure of having Theo Noor as my sales Consultant who demonstrated great customer service and satisfaction. He put a great effort in making sure our needs and desire were met within his power to do. Overall great experience :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business, Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.
Great Experience with Vince
I bought a Kia Sportage from Vince. He was friendly, kind, and respectful of our wants. I would definitely recommend shopping here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business, Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.