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Ed Napleton Acura Kia

(1,403 reviews)
Visit Ed Napleton Acura Kia
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (866) 465-8390 (866) 465-8390
Used (866) 984-4667 (866) 984-4667
Service (855) 698-8733 (855) 698-8733

Reviews

(1,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Acura Kia from DealerRater.

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GREAT EXPERIENCE!!

We had a great buying experience at Napleton Kia. David Escobar, our Salesman, was the absolute best!!! His son, David W. was also great to work with. We highly recommend this dealership and will be referring family and friends. We love our new Sorento!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on the Sorento! Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.

Great car buying experience.

I am very happy with the purchase of my Kia Soul at Ed Napleton in Elmhurst Illinois with the help of James in selecting the best option for me and the process of purchase I'll be recommending this Dealer to friends and family. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on the Soul. It's a great car. Will Mulcahy, General Manager. Ed Napleton Kia of Elmhurst

Excellent service

Excellent service and your sales member Nick did a phenomenal job by listening to what as a customer wanted and he helped me find a car which i love driving everyday. I recommend this dealership to those looking for great service and find Nick to help you with your card needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am glad you had a great experience. Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst

Great service overall

Being at Napleton store was great experience for us, clean facilities,great customer service and our sales guy David Escobar,did his best in geting us what we wanted .Will definitely recommend to our friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your referrals. Remember everyone you refer and they purchase you will receive $100!. Will Mulcahy, General Manager, Ed Napleton Kia

Over all great car buying experience!

I had a great car buying experience at Ed Napleton's Dealership! At first I requested a test drive via the internet. They communicated with me right away and set up an appointment for a test drive. I arrived and was greeted by all the sales people. Then I was helped by Kyle Gonzalez who guided me throughout the whole sales process. They were very catering to my needs and my financial situation. Over all I had an excellent car buying experience and would recommend anyone to shop at this dealership for a Kia vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am glad you had a great experience. Will Mulcahy, General Manager, Ed Napleton Kia of Elmhurst.

nice dealer good people

I hade a great expirience at Napleton Kia and David Escobar and his son David W where really great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words. Will Mulcahy, General Manager

Awesome!

Very nice people there at Napleton. They really helped me get a car that I want. David Weatherston was real good at making me and my family feel happy with the car we got. I love my car. Go to this dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. Will Mulcahy, General Manager

Great Service and Friendly Staff

This is the 2nd car i buy from here and i will buy my next car from here too. Mo sales guy, as always super friendly they make you feel like family. Nick, Finance manager AWESOME. Disclose full details of the loan and what i was getting. there was no doubt in my mind what i bought, what i am getting and the importance of budgeting and keeping up with the car and my payments. I have never had a team, especially at a car dealership, show that it was about the person and not just about selling a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words. Will Mulcahy, General Manager

what a great place

Will definitely recommend this place.Easy buying experience and very polite staff.My salesman was Nick and he was the reasons to do my business there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. Will Mulcahy, General Manager

Love this Dealer

I had an amazing experience on Saturday, I really wanted a suv, and David W the salesman found the one of my dreams. I am still crying at how happy I am with my Sportage. I recommend this dealer to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words. Will Mulcahy, General Manager