Skip to main content

Ed Napleton Acura Kia

(1,403 reviews)
Visit Ed Napleton Acura Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (866) 465-8390 (866) 465-8390
Used (866) 984-4667 (866) 984-4667
Service (855) 698-8733 (855) 698-8733

Reviews

(1,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Acura Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

Wonderful

Just bought my car here a used Soul. This was the second vehicle I purchased from Napleton but by far this was the best experience. Loved the guy who helped me named Pawel and the car. Very nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your loyalty. Will Mulcahy, General Manager Ed Napleton Kia of Elmhurst

Happy with car!

I just recently bought a Kia car. My experience was more than great! Starting from the salesman his name is Pawel Kaszuba. He was an amazing person to talk to. I started by telling him how much I wanted to spend, how much I wanted my payments to be, and that my credit was not all that. He still made it happen for me! Ask for him if you go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I am glad you got the car you deserve at the price you can afford. Will Mulcahy, General Manager Ed Napleton Kia of Elmhurst

Awesome Job

They did a great job there, the father and son David Escobar and Weatherston were real nice with me and my family. I really like this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your business. Will Mulcahy, General Manager Ed Napleton Kia of Elmhurst

First car purchase done right

My hunt for a used car was made really easy here with the help of Vince Balachia. I found exactly what I was looking for in a process I was expecting to take much longer but instead it was the quickest experience and I'm loving the car! Everybody was very friendly and the store was clean and convienent. I definitely recommend it, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review. Will Mulcahy, General Manager Ed Napleton Kia of Elmhurst

I love my car

I bought a jeep from there, David Weatherston made it really easy and got me a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

You got a Great car! Will Mulcahy, General Manager Ed Napleton Kia of Elmhurst

Happy with Napleton

I am really happy with napleton, I was reffered by a friend to see David Weatherston. He was real helpful and made my purchase smooth. I recommend the Napletons to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your business. Will Mulcahy, General Manager Ed Napleton Kia of Elmhurst

Good Experience

I came in to look at used cars, David Escobar really helped me. The colombian guy is real good at what he does.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you! Will Mulcahy, General Manager Ed Napleton Kia of Elmhurst

Great Dealership

I went in to buy a car, and David Weatherston was real helpful. He showed me everything and made the process real nice. I recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words. Will Mulcahy, General Manager Ed Napleton Kia of Elmhurst

My experience was the best

Nick was very informative and entertaining at the same time .My experience was the best and I will refer all my friends also!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review. Will Mulcahy, General Manager Ed Napleton Kia

Purchase New Vehicle

5 stars for everything! Kyle Gonzalez definitely made my accident situation much better by getting me in a newer upgraded vehicle at a lower car note I was paying before! Great team at the Elmhurst location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sorry to hear about your accident, hope all is well. I am glad Kyle was able to help you. Will Mulcahy, General Manager Ed Napleton Kia