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Ed Napleton Acura Kia

(1,403 reviews)
Visit Ed Napleton Acura Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (866) 465-8390 (866) 465-8390
Used (866) 984-4667 (866) 984-4667
Service (855) 698-8733 (855) 698-8733

Reviews

(1,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Acura Kia from DealerRater.

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GREAT:)

My husband and I purchased new kia here few days ago . Before we even entered the dealership, a salesperson Moe Abdalla greeted us outside and showed us the inventory. In no time, we were out on the road for a test drive. Very minimal haggling was needed to get a good price. Sales staff was friendly and we felt like we got a good deal on the new vehicle. If you're looking for a car dealership where the salespeople don't try to push you into buying a car you don't want, this is the dealer for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am glad Moe gave you a great buying experience. Will Mulcahy, General Manager

Ed Napleton Acura Kia

Hello everyone! My name is Sara Diaz. I recently bought a car from Ed Napleton. I would like to say that their customer service and prices are amazing. All of the employees are very sweet and generous, especially Mohamed. He helped me find a car and sold it and over all I rate this place 5/5 stars, or should I say 10/10 :)! Thank you all so much, Sara.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Sara, and enjoy the new ride! Will Mulchay, General Manager

Wordeful Experience

David W was wonderful in customer service. Thank you David for all your help. Yes Yes my new car, his profession was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glad you had a great experience. Will Mulcahy, General Manager

Great experience!!

Best car buying experience yet! Moe and the team made things smooth and easy, in and out and definitely have a long term customer!.I am very satisfied with my purchase.Thanks for everything!!II

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Welcome to the Napleton family and thank you for your loyalty. Will Mulcahy, General Manager

First Car Buying Experience was AMAZING!

I easily had the best experience when buying my first car. I was so lucky to work with Vince and John. Vince knew what he was talking about, made me feel extremely comfortable, and made sure I left with exactly what I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on the 1st car! It is a very exciting time. Will Mulcahy, General Manager

Buying Process

I had the opportunity to work with Tim McLean recently at Napelton Acura. Although I did not buy a car there, I can honestly say that Tim was extremely helpful and made the buying process informative and stress free. When I finally to get an Acura, I will definitely be calling Tim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your loyalty! Will Mulcahy, General Manager

Dealership Magic!

Excellent and efficient car buying experience. Vince is by-far the most helpful salesperson I've ever worked with. He is very straight-forward, and I am confident that he did his absolute best to find the most affordable options for me. Thank You for working with me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vince has now celebrating his 14th year with Kia. Please give us a call if you need anything. Will Mulcahy, General Manager

Amazing Experience

David Weatherston was very impressive on how detail he was on the information regarding a lease vs financing and it was a simple choice to take a lease and he did everything to make us happy on what we chose and would highly recommend him to anyone who is looking to lease or buy a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am glad David gave you a great buying experience. Will Mulcahy, General Manager

Good buying experience

Walked in one day, picked up car the next. The salesperson, Dan Malcahy, was knowledgeable about the car and it's features. There was no pressure on making a sale. The whole experience was very nice. They took the stress out of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on the new car. Will Mulcahy, General Manager

relatively painless

David Weatherston make this process simple and painless, not like previous experiences, we are so glad we make the decision to stop by this dealer, will definitely referred my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is the way car buying is suppose to be. Please come see us anytime. Will Mulcahy, General Manager