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AutoTrek

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoTrek from DealerRater.

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I found my dream car

I was referred to AutoTrek and at first was unsure about it because I never worked with an auto broker before. After working with Charlotte she helped me find my dream car. She was very thorough with her search and made sure I was happy with my purchase. Since this was first time buying a car, she walked me through the process and educated me on loan options, gap insurance, etc. She was very helpful and kind. I will definitely purchase my next vehicle through AutoTrek in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

REB-FB

I have never had such a good and fast experience in buying a car, Charlotte was very informative and helpful in every step of the process. Thank you for a very pleasant and efficient experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First Car Purchase at a Used Car Lot

It was my first car purchase at a used car lot. All of my other purchases had been through dealerships and Craigslist. Pam was so incredibly friendly and helpful. She gave us a list of the cars on the lot and then let us look around without the pressure of her being there. I think that I paid a fair price and that they were very good about making sure that the car I bought was in good condition. I also appreciate the limited warranty and roadside assistance, and that AutoTrek uses credit unions for financing. I would recommend this dealership to anyone looking for a preowned car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not a typical car lot

After many negative experiences dealing with used car lots I was referred to AutoTrek. Nothing but positive things to say about them. Not pushy or overbearing. My salesperson Pam was very attentive to what I was looking for and worked very hard to get me in the right vehicle. The whole process was straight forward and transparent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased late model Jeep Grand Cherokee with Charlotte

Buying a car was never easier or more efficient than with Charlotte. She sent me several available options within hours of my email to her. We found one we just loved, low mileage and great condition for less than anything else I'd researched, and we completed the sale within four days of our first conversation. I'll never go back to a dealer. Ever. For that matter, I'll never go to anyone but Charlotte from now on. It was the best car buying experience I'd ever had. She made the experience even more efficient, less anxious, and more enjoyable than my referring friend boasted it would be..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

smooth purchase, couldnt have had a better experience

Thanks Charlotte and Steve Anderson for all you do, even delivery. Auto Trek rocks! This purchase is the 2nd one in 6 months, very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service!

Troy was excellent to work with! Very accommodating. He was willing to come in on his day off to help us out. More than likely we will reach out to Troy for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Best Car Buy !

We were treated professionally, listened to and came away with just what we wanted. Everyone was extremely courteous, and they did not waste our time. Great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easiest way to buy a car

Very pleased with the car-buying effort. Did not have to do any negotiating, just let them know what car I am looking for and she called me when the car was available. Tammy was very thorough and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service.

I began my car search on my own visiting a dealership which I had not done since the early 80's due to the games that dealerships play. Nice refresher, same old story. Contacted Auto Trek and spoke with Tammy Walker who assisted me with everything. Tammy did all the work and found our dream car. Tammy brought the car to our residence for the test drive and after the purchase. All I had to do was sign papers making the experience totally stress free. Thank you!! Gene Foster

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.