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Bergstrom GM of Neenah

(249 reviews)
Visit Bergstrom GM of Neenah
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (877) 635-0296 (877) 635-0296
Used (877) 259-6399 (877) 259-6399
Service (920) 243-4496 (920) 243-4496

Reviews

(249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergstrom GM of Neenah from DealerRater.

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The place is very clean, comfortable, friendly staff,

The place is very clean, comfortable, friendly staff, opened doors every time, helped tight away and showed me the place and test d3ove 2 cars. Very very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had my car in and seat , stearer wheel all out of wack.

Had my car in and seat , stearer wheel all out of wack. Also, things missing. Leather seat had puncture holes. Not to happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback and sorry for the poor experience. Glad we connected and we're able to help. Thanks for the opportunity!

I am a handicap customer of Bergstrom Neenah, Wisconsin.

I am a handicap customer of Bergstrom Neenah, Wisconsin. I have received exceptional quality and care from this location's Service Department. Mitch Vanhulst, Service Manager has personal assisted me, with my special needs whenever my Cadillac needs service. Mitch has picked up my car at my residence and returned it when service has been completed. His exceptional care and attention has always been of the highest quality. I could not be more pleased and thankful for Mitch and Bergstrom Neenah.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Got in and out for an oil change quickly.

Got in and out for an oil change quickly. They were courteous and thorough and did a good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jose was our sales associate when we went to Bergstrom.

Jose was our sales associate when we went to Bergstrom. My husband and I were in need of a car and in a desperate situation. Jose was so understanding and patient and made the experience so easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

commercial service

had classic car serviced ..68 Chevrolet Impala Convertible 327 SS barn find. all systems checked and repaired as needed and also our high milage work truck. they run like new now!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Bergstrom Neenah - Honest

The office staff were all very helpful and friendly. The mechanics seemed to be hardworking and in good spirits, enjoying their work. The service work on my vehicle was done quickly and was quality - as always. I can trust Bergstrom to perform honest quality work on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The office staff were all very helpful and friendly.

The office staff were all very helpful and friendly. The mechanics seemed to be hardworking and in good spirits, enjoying their work. The service work on my vehicle was done quickly and was quality - as always. I can trust Bergstrom to perform honest quality work on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Unfortunately like so many dealers today, I was the

Unfortunately like so many dealers today, I was the victim of bait and switch. I was asked if I would be interested in a vehicle at a certain price, and when I called the same person back a week later they had no recollection of that offer. Disappointed, but getting used to it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Was able to get my vehicle in same day without

Was able to get my vehicle in same day without appointment ! Was kept informed of progress and nothing was done without my permission . Mark Bogan is exceptional Service Advisor .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.