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Bergstrom GM of Neenah

(249 reviews)
Visit Bergstrom GM of Neenah
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (877) 635-0296 (877) 635-0296
Used (877) 259-6399 (877) 259-6399
Service (920) 243-4496 (920) 243-4496

Reviews

(249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergstrom GM of Neenah from DealerRater.

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I always receive exemplary service at any of the

I always receive exemplary service at any of the Bergstrom dealerships. I'm a serial car buyer and have brought many cars in for their service needs to Bergstrom. The people are so friendly and the appointment set up and communication are fantastic. I have always been bale to recommend Bergstrom for a great car buying experience and a service department that will take care of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I came to Bergstrom from another service center.

I came to Bergstrom from another service center. Bergstrom saved me thousands on repairs I did not need according to the other dealer. Thank you so much. I will come to you from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!

CAILY IS AWESOME TO WORK WITH,EVERYTHING FROM SHOPPING

CAILY IS AWESOME TO WORK WITH,EVERYTHING FROM SHOPPING TILL DELIVERY WAS GREAT,HASSEL FREE THE WAY IT SHOULD BE,WILL RECOND THIS DEALER TO FAMILY AND FRIENDS,THANKS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

owner of vehicle

I had an issue after first visit. I am satisfied after coming back . Good service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bergstrom Chevrolet dealership

If you are looking for a good place to shop for a new or used car, Bergstrom Chevrolet should be your first stop! The employees there are friendly, helpful and very professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My vehicle was repaired promptly as runs as good as

My vehicle was repaired promptly as runs as good as before the accident. The only delay was due to "supply chains" which also affects the opening of the new bridge in Menasha, repairs to the existing bridge in Oshkosh, and our food supplier for my part time job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

(Sending my review)

My assigned rep never contacted me about diagnosis after

My assigned rep never contacted me about diagnosis after 4.5 hours. Never talked to him or seen him but Irving was very good. Work was done nicely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Am I happy? Somewhat. Experience with Irving and driver was very nice. I never talked to Nick. Suggested might be not to assign someone that is obviously over taxed.

Dealer response

Thank you for the feedback and thanks for your patience. Sorry it wasn't a 5-star experience. Shoot us a message. We don't have your user name ("unclejim13") in our system. We want to help (help@bergstromauto.com).

Caily did a fantastic job.

Caily did a fantastic job. She made things super fast and easy for me and was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service.

Great service. Staff was friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil change

Everything went well on my visit for an oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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