Reviews
Always treated as a valued guest!
Always treated like a highly value VIP at Bergstrom. They obviously realize that while consistent high quality service is the foundation, treating the customer as a valued guest puts the icing on the cake.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Scott Rodgers customer service is outstanding. He communicates with me in a timely manner, always! I appreciate the excellent service the Bergstrom Team provides. Sincerely, Richard Thill
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Kris took in our VOLT for winterizing and a recall and arranged for the ride home. The work was completed within the anticipated two hours and the car was given an A1 cleaning. I couldn't be more pleased with the service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great, fast service. Very friendly. Professional.
Kristoffer Rohde took care of me. He did a great job again. He always gets back to me quickly and finds a way to fit me in. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and the friendliest people.
Needed some new wiper blades for my car. Stopped into the Express Lube had new blades on and out the door in 5 minutes. Great service team..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer service was outstanding
Very accommodating, extremely easy to work with. Found out it was going to take longer than expected, so they offered to shuttle me to where I needed to go so my plans were not delayed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick & friendly
My car was brought in for recall work. Service was very quick & friendly. I really appreciate the free wash every time my car comes in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing Service
Very pleasant and accomodating for my and my toddler. I love having free wi-fi and a child's play room while we wait. Fresh cookies are great too :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
Adam took the time to make sure we got exactly what we wanted. He and everyone else we worked with were super friendly. Glad to see great customer service is still out there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service - clean facilities
Came in for an oil change and tire rotation. Everyone was very friendly and knowledgeable, customer area clean and comfortable, was done in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase