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Apple Ford Apple Valley

(1,889 reviews)
Visit Apple Ford Apple Valley
Sales hours:
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–9:00pm
Tuesday 8:00am–9:00pm 7:00am–9:00pm
Wednesday 8:00am–9:00pm 7:00am–9:00pm
Thursday 8:00am–9:00pm 7:00am–9:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed 7:00am–3:00pm
New (952) 232-4988 (952) 232-4988
Used (952) 232-5607 (952) 232-5607
Service (952) 232-5566 (952) 232-5566

Reviews

(1,889 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Ford Apple Valley from DealerRater.

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I have been a customer of Apple Ford in Apple Valley for

I have been a customer of Apple Ford in Apple Valley for over 15 years and the professional service is beyond exceptional. The buying & leasing process is great, always leave with complete satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got a good price on both the truck I bought and the truck

Got a good price on both the truck I bought and the truck I traded in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I got the best deal from this dealership, I love my new

I got the best deal from this dealership, I love my new ride. I appreciate the exceptional customer service experience from Ryan McCormick. He was patient and kind throughout the buying process and I was very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently bought a car at Apple Ford and the service was

I recently bought a car at Apple Ford and the service was excellent everyone was kind and best of all i was not pushed into anything they listened to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bait and switch on trade value.

Bait and switch on trade value. Not a trustworthy dealership in my experience. Check elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Scott, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right.

Evan did a fantastic job walking me through a couple

Evan did a fantastic job walking me through a couple options and everything was very seamless! Went in just browsing and left with a brand new set of wheels!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolutely Terrible Experience.

Absolutely Terrible Experience. Please watch out for this dealership. I called the dealership to let them know I would buy a vehicle later to find out they had the vehicle mispriced by $20,000. Then was working with the store manager not two hours later to start paperwork on a different vehicle. Loaded up my vehicle to make the 6 hour trip just for him to then call me to tell me the vehicle we had just made a deal on was sold. I thought I bought a car twice from this dealership just to realize I got lied too twice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Michael, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (952) 431-5900 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

AV Ford has great customer service!

AV Ford has great customer service! They were efficient and very responsive! Paul was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kaylee was awesome to work with she helped us right away

Kaylee was awesome to work with she helped us right away and found a truck in our price range it was quick and easy she also let us bring it by my dads house who is a retired technician for Chevy and he liked it as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst purchasing experience ever.

Worst purchasing experience ever. Asked to test drive am Explorer. Was told if you test drive this your going to huy it, right! I stated never drove one before and count commit to the. Sales rep then repeated the statement over and over. Was then told " well that's how we do business here!". I the said forget it and sorry for wasting his time. Purchased a vehicle next day from competitor. Normally would not write a review but this was the most disappointing and disrespectful sales transaction I have ever experienced! I will never shop them again and inform all I know of this experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (952) 431-5900 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.