Reviews
I have been a customer of Apple Ford in Apple Valley for
I have been a customer of Apple Ford in Apple Valley for over 15 years and the professional service is beyond exceptional. The buying & leasing process is great, always leave with complete satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got a good price on both the truck I bought and the truck
Got a good price on both the truck I bought and the truck I traded in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I got the best deal from this dealership, I love my new
I got the best deal from this dealership, I love my new ride. I appreciate the exceptional customer service experience from Ryan McCormick. He was patient and kind throughout the buying process and I was very satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently bought a car at Apple Ford and the service was
I recently bought a car at Apple Ford and the service was excellent everyone was kind and best of all i was not pushed into anything they listened to my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bait and switch on trade value.
Bait and switch on trade value. Not a trustworthy dealership in my experience. Check elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Scott, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right.
Evan did a fantastic job walking me through a couple
Evan did a fantastic job walking me through a couple options and everything was very seamless! Went in just browsing and left with a brand new set of wheels!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely Terrible Experience.
Absolutely Terrible Experience. Please watch out for this dealership. I called the dealership to let them know I would buy a vehicle later to find out they had the vehicle mispriced by $20,000. Then was working with the store manager not two hours later to start paperwork on a different vehicle. Loaded up my vehicle to make the 6 hour trip just for him to then call me to tell me the vehicle we had just made a deal on was sold. I thought I bought a car twice from this dealership just to realize I got lied too twice.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Michael, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (952) 431-5900 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
AV Ford has great customer service!
AV Ford has great customer service! They were efficient and very responsive! Paul was awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kaylee was awesome to work with she helped us right away
Kaylee was awesome to work with she helped us right away and found a truck in our price range it was quick and easy she also let us bring it by my dads house who is a retired technician for Chevy and he liked it as well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worst purchasing experience ever.
Worst purchasing experience ever. Asked to test drive am Explorer. Was told if you test drive this your going to huy it, right! I stated never drove one before and count commit to the. Sales rep then repeated the statement over and over. Was then told " well that's how we do business here!". I the said forget it and sorry for wasting his time. Purchased a vehicle next day from competitor. Normally would not write a review but this was the most disappointing and disrespectful sales transaction I have ever experienced! I will never shop them again and inform all I know of this experience!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (952) 431-5900 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.