Reviews
Nick was awesome to work with - great communication -...
Nick was awesome to work with - great communication - excellent experience all around. Would highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Sears Imports has been amazing. Nick,...
Working with Sears Imports has been amazing. Nick, Jamison, Bill, and Jennifer have always treated me with the utmost respect, never pressured me, and always went out of their way to ensure all my questions were answered and needs were taken care of in a timely manner. Jamison was the first representative I worked with at this dealership and explained everything that was going on and included Adam when further explanations were required. Jamison and Nick are part of the reason that I will never buy from another automobile manufacturer again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job, customer was spot on and they did a nice job...
Great job, customer was spot on and they did a nice job working to close quickly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nick was great to work with! He is very responsive, and I...
Nick was great to work with! He is very responsive, and I did not feel intimidated (don’t know much about cars). If I win the lottery I would go back and buy a fancy car from him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
Exceeded all expectations!!! Smooth experience from purchase to repairs. Great customer service and outreach. Sears Imported Autos, Inc. has definitely earned my future business. Thank you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Always outstanding customer service. Make it easy to...
Always outstanding customer service. Make it easy to drop off and use loaner which is important for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sears Imported Autos - Body Shop
The staff at Sears Imported Autos Body Shop are excellent and make the process easy to undertake. Mike Gelakoski and his staff are very competent, comprehensive and understanding and are willing to go the extra mile to insure the job is done to Mercedes standards. I'm very satisfied with their work. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New GLE 450
This was my 15th car from this dealership over the last 50 years and have always been pleased. There service department is really the best I have ever been around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John M. was a great guy, very friendly and makes you feel...
John M. was a great guy, very friendly and makes you feel at home. Even got me some breakfast. Thank for sitting with me and giving me directions where to drive to test out the car. Would definitely come back again when I want to buy another car. Thank you for making my long day easy for me John.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil change and review car
Great job change oil and checked fluids within an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase