Reviews
Sue was an amazing to work with. She was very patient,...
Sue was an amazing to work with. She was very patient, and was very responsive via emails, calls, and texts. Thank you so much Sue
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really enjoyed working with Justin during our G...
We really enjoyed working with Justin during our G purchase. My husband even purchased another car due to great service provided. Thank you! We will be back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first experience with Sears. The service department...
My first experience with Sears. The service department was very well organized. When I arrived the had everything ready to go for me which included a loaner car. They called me when it was finished and i picked it up, no hassles. I was very impressed Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron did a great job from the minute I drove into the...
Ron did a great job from the minute I drove into the service department. Great service and got me in quick and out very quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and communication of expectations. Well...
Excellent service and communication of expectations. Well organized at closing and made the process seamless. I would definitely purchase cars from Nicholas Griffin again and appreciate him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mirror replacement
Ron did a great job from the second I pulled in for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nick is always very quick to respond to my inquiries. He...
Nick is always very quick to respond to my inquiries. He is always interested in understanding what I'm looking for and worked hard to get me into the vehicle that I wanted. This is the second vehicle we've purchased from him and plan to purchase our next one from him as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great experience and found the vehicle we wanted! process...
great experience and found the vehicle we wanted! process was easy and painless. We will work with Sears on future purchases. Thanks again! Very Happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service in a professional environment. Sue and...
Excellent service in a professional environment. Sue and the team provided accommodation during an extenuating circumstance. The experience was pleasurable and I'd recommend Sears Auto to any future buyers in the Mercedes market.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Sprinter Care Center
Great service center. Received us at the appointed time and were focused on meeting our service needs. We were a little concerned how they would receive a Class 4 RV. There was no concern. We waited for the service work and were kept informed of the progress through the process and were finished as estimated. Great job. Will continue to use Sears Sprinter services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase