Reviews
William was not only pleasant and profesional, but he...
William was not only pleasant and profesional, but he also has detailed knowledge of the vehicles he sold along with others in the auto industry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience buying our vehicle from Sears...
We had a great experience buying our vehicle from Sears Imported Autos with the assistance of Sales Professional Nicholas Wahl. Working with Nicholas was an absolute pleasure! He was extremely professional and patient. We never felt pressured to make a decision. Nicholas stayed in touch with us throughout the entire process. We highly recommend Nicholas if you are considering buying a vehicle. He was very considerate and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike Bakeman was an absolute gem to work with....
Mike Bakeman was an absolute gem to work with. Professional, personable and went above and beyond to make this the easiest vehicle purchase I've ever done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer care
Was having warranty work done and the service team at Sears Auto imports made my experience seamless. The issues that did arise were handled well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service was excellent and exceptional! Went in for B...
The service was excellent and exceptional! Went in for B Service, was in and out on time. Other services were recommended with no pressure. Happy with the serice provided.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John went above and beyond to help me secure the car I...
John went above and beyond to help me secure the car I was looking to purchase. Thank you John for your help! Sears Imports is lucky to have you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My Mercedes dealership and service team is EXCEPTIONAL....
My Mercedes dealership and service team is EXCEPTIONAL. They reserve a loaner for me, the notify me when (or if the price will be different than what is estimated. They have gone online with so many of the service communications making it very easy to do business with them. GREAT TEAM
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My wife & I purchased a pre-owned 2016 GLE 400 from Sears...
My wife & I purchased a pre-owned 2016 GLE 400 from Sears Imports and very much enjoyed working with John Mulligan through the process. He was calm, not pushy and went the extra mile to make sure we were happy with the condition of the vehicle. Also, the service department was prompt and courteous. I would have no qualms with recommending Sears Imports to those shopping for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The customer service was excellent. The service...
The customer service was excellent. The service representative was friendly my concerns were addressed superbly. The facility was clean and comfortable. All in all my service experience was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John Mabanta
We were very happy with our experience with Sears Imported Autos.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase