Reviews
Provide all requested service in timely manner. Quickly...
Provide all requested service in timely manner. Quickly responded to one issue and resolved it quickly. Staff was courteous and responsive and respectful of my time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service. Seamless transaction, and knowledgeable...
Good service. Seamless transaction, and knowledgeable staff. Delivery was seamless as well. Overall a very good experience. PS. The 25 word minimum might be a bit much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mark Goldman is a fantastic Body Shop Manager. Direct,...
Mark Goldman is a fantastic Body Shop Manager. Direct, clear and concise information on my repairs. I will surely return as a customer if I ever need to again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sears Auto Imports always deliver
Great servive as always! Very happy with the professional demeanor and attention to details.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I worked with Nick McGovern during the purchase of my...
I worked with Nick McGovern during the purchase of my pre-owned ML350. Nick was knowledgeable and helpful throughout the process. The best part he communicated with me during the process so I knew what to expect. Overall a very good buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and I love the car. In and out quickly. I...
Great service and I love the car. In and out quickly. I really appreciate them walking me through all the functions of the car for there are many.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick is the best in the business: amazing customer...
Nick is the best in the business: amazing customer service, no pressure for buying something more expensive, understood out needs in less than 5 minutes, concise and on point to explain insurance/ extended warranty. He even stayed over time, because we always arrive late. Matt was equally nice, smart, like a part of the “geek squad”. Together they form a great duo. The showroom at Sears Imports is state-of-the-art. We really appreciated some amazing old, but goldies cars that we would have taken home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and very professional communication....
Excellent service and very professional communication. Thanks for making this our best car purchase experience to date. From start to finish Nick made it very easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John was awesome. He made us feel very welcome and...
John was awesome. He made us feel very welcome and comfortable! I will definitely recommend and come back myself. Customer service is definitely not a thing of the past.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership
My automobile purchase at Sears Imported Autos, Inc. was low in pressure and high in service. I give my salesperson and the dealership my highest recommendation with no reservations what so ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase