Reviews
We really appreciate the friendly care and great services...
We really appreciate the friendly care and great services at Sears IA. We have purchased 5 cars from them over the years and always a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always have a great experience with Sears Imported Auto...
Always have a great experience with Sears Imported Auto from purchasing new cars, used cars and using the service department . Everyone is always kind and helpful. I’ve purchased a few cars from Nick Griffin and he always goes above and beyond to make sure I’m getting exactly what I want or need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can’t say enough about Sue and how fabulous she was....
I can’t say enough about Sue and how fabulous she was. Everything was seamless. She contacted me right away, sent me a video, followed up with a text message and then met me at the door when I arrived. She was very knowledgeable and I felt like I was buying my car from a friend. I have spent the last three months looking for a car and met with several sales people. Sue was by far the best I have met!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sue was our salesperson and she went beyond the call of...
Sue was our salesperson and she went beyond the call of duty to make the experience special. We highly recommend Sears imports and Sue Brink.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been a customer of Sears for almost a decade and I...
I have been a customer of Sears for almost a decade and I have been nothing less than impressed by them. Nick went above and beyond to make sure I was happy with my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding experience!
I received excellent customer service and had a very enjoyable experience with my purchase at Sears Imported Autos! 10/10 would purchase there again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car purchase
The sales staff was friendly and efficient. Picking up my new car was awesome. The knowledge and helpfulness getting me set up and familiar with my new vehicle was fantastic. I will definitely recommend Sears Imports to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service visit
Great setvice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car service
Serviceman got a little short with me because I didnt tell his up front that the annual service fee was included when I purchased the car
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very friendly, helpful and courteous. Prompt customer...
Very friendly, helpful and courteous. Prompt customer service. It was our first time to this dealership and we were very satisfied with the staff, the amount of vehicles available and the cleanliness of all of the areas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice dealership, friendly and knowledgeable staff. Nick Wahl was our sales person and he was very easy to work with and very helpful.