Reviews
The Sears staff had always been one step above in my...
The Sears staff had always been one step above in my interaction during these uncertain times. Of course, one of the many reasons for my continue patronage is the engaging staff, great greeters and top notch service of 2015 Mercedes-Benz ML63 AMG.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick was so thoughtful and took care of all the details...
Nick was so thoughtful and took care of all the details on two cars at the same time, including helping with body work - we’ll be back !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience with Sarah. She was very...
We had a great experience with Sarah. She was very helpful throughout the whole process, even when some things didn't go exactly as planned. We appreciate the service she provided and will talk to Sarah for any future purchase needs. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike Bakeman reached out to me instantly, very friendly...
Mike Bakeman reached out to me instantly, very friendly and knowledgeable. Very eloquent salesman. I got my first car and he was capable of helping me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill always goes above and beyond to meet my needs. Very...
Bill always goes above and beyond to meet my needs. Very helpful. Answers all questions and makes recommendations as needed. Makes sure I am comfortable if waiting for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John was great!!! He stayed after hours to ensure that...
John was great!!! He stayed after hours to ensure that experience was nothing less than satisfactory!! Our overall experience was great and we'd certainly recommend others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The transaction was fast, easy and seamless, John our...
The transaction was fast, easy and seamless, John our sales person and Jennifer in the loan processing department were exceptional. If I was to purchase a vehicle in the future I would definitely consider purchasing a vehicle from Sears Imported Autos.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience working with John at Sears -...
We had a great experience working with John at Sears - buying our car from out of state was smooth and efficient. They were able to answer all our questions and our car was exactly what we wanted it to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They worked with me with excellent communication and...
They worked with me with excellent communication and prompt responses even on a used Maserati. We were able to make a deal quickly and efficiently even from out of state.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellence
Excellent service all around and I highly recommend them when looking for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase