Reviews
We had a great experience working with John at Sears -...
We had a great experience working with John at Sears - buying our car from out of state was smooth and efficient. They were able to answer all our questions and our car was exactly what we wanted it to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellence
Excellent service all around and I highly recommend them when looking for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They worked with me with excellent communication and...
They worked with me with excellent communication and prompt responses even on a used Maserati. We were able to make a deal quickly and efficiently even from out of state.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sue was incredibly helpful and patient through the buying...
Sue was incredibly helpful and patient through the buying process and made sure I was purchasing the exact car I wanted. We made the decision to order the vehicle and she kept me informed during the entire build, ship, delivery process. Matt Goldman was also very thorough when going through the delivery of the car. Was patient with my questions and answered them completely. Kelly Rogers explained the paperwork in detail and meticulously went through my vehicle protection options. My only criticism was with the Sales Manager Aaron Schoenack. He really didn't seem interested in making us feel comfortable through the buying process. When we discussed my trade in he had a "take it or leave it" attitude. I could understand that he didn't want to haggle with the offer, but his attitude was very cavalier and uninterested like he had better things to do. Other than that, my experience with Sears Imported Autos was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent service! Helpful throughout the process from...
Excellent service! Helpful throughout the process from ordering to delivery, a great experience! Justin has a great understanding of the vehicle and features, the car came out exactly like we wanted it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience with Sears imports ! They have an...
Great experience with Sears imports ! They have an awesome inventory and they were able to get me a brand new AMG with a low interest rate
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experince working with John and the crew at Sears...
Awesome experince working with John and the crew at Sears imports! They made my purchase from another state smooth and easy. Jason explained all the paperwork and additional options well. Max did a great job showing me my new vehicle’s features.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I Believe that Bill did a fantastic job in the customer...
I Believe that Bill did a fantastic job in the customer service I received. He throughly explained everything to me and when there was an unknown he didn’t hesitate to figure it out to give me the best answer possible so that I could make the best possible decision on price and work. Glad I’m keeping those MB executives living in the style and manner their accustomed too. :))
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
She was great! She helped answer all my questions. Matt...
She was great! She helped answer all my questions. Matt was great as well in helping with learning my new car. Thank you to both!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband met with Sarah regarding a potential new...
My husband met with Sarah regarding a potential new purchase. She was patient, kind and easy to work with knowing at this point we are undecided. Her sales and service expertise and flexibility was remarkable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car