Reviews
John was great to work with, he helped me through a tough...
John was great to work with, he helped me through a tough decision. Worked with me very patiently and considerately. He was very professional and fun, best car buying experience I’ve ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
For the best purchasing experience, please ask for Brian
Buying a vehicle should be an enjoyable experience. More often than not that happy feeling of getting a new one or a pre owned one soon disappears after we walk into the dealership. I’m from out of town and Sears had a vehicle I was interested in. Brian sent me a narrated video of the vehicle and subsequently I bought it. Normally I do not buy vehicles online but since I’ve known Brian, for quite a while, I have great trust in him. He arranged everything so when I arrived I was in and out very quickly and was on my way with none of the 2 to 3 hour ordeals at other dealerships. The enjoyable experience is there knowing that Brian is there to help advise you from beginning to end, so you’ll never feel you’re by yourself.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brian was the best! He was extremely patient as we tried...
Brian was the best! He was extremely patient as we tried to figure out exactly which car we wanted. 10/10. The most exceptional service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience at Sears! Brian was a wonderful...
I had a great experience at Sears! Brian was a wonderful salesman, and he helped me find the car that was right for me. Kelly was kind and easy to work with in finance, and each person that I worked with in the service department was so personal and accommodating. I came back to pick up my car the day after it was serviced, and the team remembered my name without me having to introduce myself. I was impressed!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Customer Service
What a great experience. I worked with Sarah Britney on the sales team and she was wonderful to work with. She helped me find the perfect vehicle with all the options that I was looking for and for the right price. All the staff at Sears were very professional and helpful too. I highly recommend Sears and be sure to work with Sarah she is a Rockstar!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Personalized Service
We had a great experience with John! This was our second purchase from the dealership and we were a bit undecided on exactly what we wanted. Regardless of the back and forth John always was attentive, honest and prompt with responses. Regardless of how busy he was he always made you feel like you were his only customer. The only disappointment I had was they didn’t move on cost on the vehicle at all, even given we were returning customers. Sometimes a “feel good” budge just makes the customer happy confirming they got a good deal with the right dealer. Even though that final call was on the management, I know John vouched as much as he could for us. I highly recommend working with John and we will seek him out when we are in the market again. Thanks John!!!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was the smoothest experience I’ve ever had purchasing a car
Our Salesman Brian Podgorski was so wonderful. Very informative, knowledgeable and extremely friendly. We loved working with him. He made our experience fun and exciting. He shared our excitement of our new car and was genuinely an all around great guy. This was the smoothest experience I’ve ever had purchasing a vehicle, we will happily come back. Kelly in finance was also very kind, helpful and made the experience as smooth as well. You have excellent employees!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with this dealership was great. They had...
My experience with this dealership was great. They had the car out, ready for me when I arrived, and they made the entire car buying experience really easy. It took about 2 hours from after test driving to driving away in my new car, and I enjoyed every second of it. Im definitely coming back if I need another car. They were also flexible in their price, which made it easier for me to buy it. Thank you, Sears Auto, for such a great experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience
This year we bought a car from Sears for my older daughter. Endre were looking and helping me in the process of choosing the right car for us. He did beyond our expectation of a dealer would do for us. We highly recommend Endre and his crew for our friends when they are looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I purchased a new Mercedes Benz from Endre. He was very...
I purchased a new Mercedes Benz from Endre. He was very helpful and efficient in my buying purchase. Best salesman in town! I will buy all my cars from him in the future. If you go to Sears Imports fur a car I highly recommend you work with Endre!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car