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Sears Imported Autos

(2,959 reviews)
Visit Sears Imported Autos
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 857-0684 (877) 857-0684
Used (888) 429-8127 (888) 429-8127
Service (952) 777-4714 (952) 777-4714

Reviews

(2,959 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sears Imported Autos from DealerRater.

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John was great to work with, he helped me through a tough...

John was great to work with, he helped me through a tough decision. Worked with me very patiently and considerately. He was very professional and fun, best car buying experience I’ve ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

For the best purchasing experience, please ask for Brian

Buying a vehicle should be an enjoyable experience. More often than not that happy feeling of getting a new one or a pre owned one soon disappears after we walk into the dealership. I’m from out of town and Sears had a vehicle I was interested in. Brian sent me a narrated video of the vehicle and subsequently I bought it. Normally I do not buy vehicles online but since I’ve known Brian, for quite a while, I have great trust in him. He arranged everything so when I arrived I was in and out very quickly and was on my way with none of the 2 to 3 hour ordeals at other dealerships. The enjoyable experience is there knowing that Brian is there to help advise you from beginning to end, so you’ll never feel you’re by yourself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Brian was the best! He was extremely patient as we tried...

Brian was the best! He was extremely patient as we tried to figure out exactly which car we wanted. 10/10. The most exceptional service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience at Sears! Brian was a wonderful...

I had a great experience at Sears! Brian was a wonderful salesman, and he helped me find the car that was right for me. Kelly was kind and easy to work with in finance, and each person that I worked with in the service department was so personal and accommodating. I came back to pick up my car the day after it was serviced, and the team remembered my name without me having to introduce myself. I was impressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Customer Service

What a great experience. I worked with Sarah Britney on the sales team and she was wonderful to work with. She helped me find the perfect vehicle with all the options that I was looking for and for the right price. All the staff at Sears were very professional and helpful too. I highly recommend Sears and be sure to work with Sarah she is a Rockstar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Personalized Service

We had a great experience with John! This was our second purchase from the dealership and we were a bit undecided on exactly what we wanted. Regardless of the back and forth John always was attentive, honest and prompt with responses. Regardless of how busy he was he always made you feel like you were his only customer. The only disappointment I had was they didn’t move on cost on the vehicle at all, even given we were returning customers. Sometimes a “feel good” budge just makes the customer happy confirming they got a good deal with the right dealer. Even though that final call was on the management, I know John vouched as much as he could for us. I highly recommend working with John and we will seek him out when we are in the market again. Thanks John!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Was the smoothest experience I’ve ever had purchasing a car

Our Salesman Brian Podgorski was so wonderful. Very informative, knowledgeable and extremely friendly. We loved working with him. He made our experience fun and exciting. He shared our excitement of our new car and was genuinely an all around great guy. This was the smoothest experience I’ve ever had purchasing a vehicle, we will happily come back. Kelly in finance was also very kind, helpful and made the experience as smooth as well. You have excellent employees!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience with this dealership was great. They had...

My experience with this dealership was great. They had the car out, ready for me when I arrived, and they made the entire car buying experience really easy. It took about 2 hours from after test driving to driving away in my new car, and I enjoyed every second of it. Im definitely coming back if I need another car. They were also flexible in their price, which made it easier for me to buy it. Thank you, Sears Auto, for such a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great buying experience

This year we bought a car from Sears for my older daughter. Endre were looking and helping me in the process of choosing the right car for us. He did beyond our expectation of a dealer would do for us. We highly recommend Endre and his crew for our friends when they are looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I purchased a new Mercedes Benz from Endre. He was very...

I purchased a new Mercedes Benz from Endre. He was very helpful and efficient in my buying purchase. Best salesman in town! I will buy all my cars from him in the future. If you go to Sears Imports fur a car I highly recommend you work with Endre!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.