Reviews
Fast service and very easy to work with
John was first class, I identified the vehicle and 24 hours later I was driving it home. I would definitely recommend John if you're looking for a vehicle. In addition the dealership experience was a very pleasant one with attentive staff. 5 Stars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sweet deal!
my buddy bought a car from John Mulligan at sears auto import couple of months ago. Few days ago my 99 ml 430 transmission went out, so it was definitely time for a new one. Called John and within a day got approved for a newer ML. Am guessing I wouldn’t have called him had the services he provided were terrible or mediocre. My buddy had a steal on his car and so did I. Go see the guy if your in the market for a car, you won’t regret it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I love my new GLE! Thanks John Mulligan & team @ Sears
I walked into Sears to eliminate Mercedes GLE 350 from my short list, I was almost sure I wanted the BMW X5 i test drove the weekend before. I met John Mulligan at Sears sales, he was very friendly and professional. Immediately I test drove the GLE, I knew it was the car for me. John gave me all the pertinent information I needed and by the next day I was back to purchase my new car. I joked that i wanted my car wrapped up with a bow and to my surprise, my car was presented with a bow, a personalized message on the board and Logan, a dedicated tech guru was there to walk me through the gadgets. Thanks John for going above and beyond and also to Logan, Kelly and the team at Sears for making my Mercedes Benz experience a truly special one!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service!
John was very helpful throughout the entire process of purchasing my vehicle. He went above and beyond to help make the process go as smoothly as possible. I would definitely recommend John and Sears to anyone looking for their next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic buying experience!
I could not be happier with my experience working with John at Sears! He was incredibly patient and helpful and offered me a fare shake on my trade. Love the new vehicle and follow-up has been excellent. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The only way to buy a car.
Now coming from someone that is purchased many vehicles in their lifetime and having to sit at a dealership waiting to have the process be over this by far in my 45 years of being on this earth was the easiest thing that I had happened. From the moment I called to the time we left we were treated with the upmost respect and courteous and friendly customer service that you can imagine. Our sales person John was unbelievably accommodating and helpful through this entire process. I applaud Sears and all the employees that assisted us and would recommend anyone in the same direction we took today.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Experience
Great experience, flawless process. John was waiting for us when we arrived and gave us his undivided attention from start to finish. Looking forward to buying more vehicles from Sears in the future. Thank you, John!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Superior experience
Brain and Aaron made the lease experience terrific. They both provided great and welcoming service. Brian is an extremely reliable and knowledgeable sales representative. Thank you Sears Imported Autos!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great no pressure experience!
Brian was great to work with from start to finish. He is extremely knowledge about the different vehicles. Brian is very easy to talk to and work with! Jennifer in finance was also excellent and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of 2016 E350 4 Matic
Could not be happier with our experience at Sears Auto. We had stopped by quite a few months before our purchase. I expected to be hounded like other dealerships (ie... phone calls, emails etc...) However, our salesperson Brian was terrific. He contacted us once after the initial visit by phone, and emailed to say thank you for stopping in," if you need me I'm here" When we were ready to buy, he was right there helping us decide what was a best fit for us, answered all our questions and was very patient. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car