Reviews
Superior experience
Brain and Aaron made the lease experience terrific. They both provided great and welcoming service. Brian is an extremely reliable and knowledgeable sales representative. Thank you Sears Imported Autos!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great no pressure experience!
Brian was great to work with from start to finish. He is extremely knowledge about the different vehicles. Brian is very easy to talk to and work with! Jennifer in finance was also excellent and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of 2016 E350 4 Matic
Could not be happier with our experience at Sears Auto. We had stopped by quite a few months before our purchase. I expected to be hounded like other dealerships (ie... phone calls, emails etc...) However, our salesperson Brian was terrific. He contacted us once after the initial visit by phone, and emailed to say thank you for stopping in," if you need me I'm here" When we were ready to buy, he was right there helping us decide what was a best fit for us, answered all our questions and was very patient. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brian P is AMAZING!
Brian is the best there is. Very friendly and helpful. I was in and out with my beautiful new car in under an hour. Great customer service from Sears Imports once again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First-Class Buying Experience
John Mulligan is a straight-shooting, likable guy who made it quick, simple and totally painless for me to drive away in a beautiful, low-mileage E350 that was fairly priced and perfect for my needs. All in under an hour. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent salesman and beautiful and wonderful car!!
Made my first purchase of a Mercedes Benz and the process was smoother than I thought. Thanks to John Mulligan and his professional and excellent service. He was very straight forward, helpful, and he made sure I left with exactly what I was looking for. It was a great first experience and I couldn't ask for better service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Can't go wrong with Sears Imports
I was helped by Brain Podgorski. What a great salesman, couldn't have asked for a better first experience! Brian is hard working, extremely personable, and great at explaining the steps of finding and buying a car. He made me feel that I was in good hands and that he, and Sears Imports, would take care of me. If your looking for a new place to shop for cars go to Sears and ask to see Brian!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent car and sale guy
Loved John Mulligan, great and honest guy . The sales process was seamless and quick. Had no issues everything was touched up that I request before I made my purchase. Once again great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great First Time Experience Buying a Pre-Owned Car Online
I worked over the phone, by email and text with Sales Representative Sarah Britney and she was very professional and assisted me with my first time online purchase experience. All matters were handled efficiently and courteously, with the transaction being finalized, all documents signed and delivered within a week. Sarah handled the 1,500 mile vehicle transportation to my home city and it was delivered on the day promised. I was completely satisfied with my experience with Sarah Britney and Sears Imported Autos, Inc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth vehicle purchase experience
Sears Imports did a great job overall. Brian was very professional and courteously answered questions throughout. The purchase day experience with the signage and ribbon on the car was a very sweet touch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car