Reviews
Great Experience!
I have purchased my last two vehicles from Soroush and I will only buy from him in the future! He was patient, answered all of my questions, and never pressured me to buy. I highly recommend Soroush as a salesman, which is why my family has also gone to him for their vehicles!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales and service
I have worked with Soroush on a couple of sales. He is very attentive and Knowleadgeable. Great place to buy a high end car. Very attentive service staff as well for my s550 coupe.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
good experience
Great experience and I enjoyed working with Soroush very much. He listened to what we were interested and showed us around. Very nice young man.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
(NSM) Nice Sales Man
Sorosh , was very polite and helpful. He expline every option on each modle very nicely . I was very impress by his knowledge of car and explining how every option packages works,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience from start to finish.
I stopped in the dealership not expecting to buy a car. I'm not your typical Mercedes Benz customer. I showed up in my work truck. I wasn't judged at all because of that. After a great salesman helped me and let me take a test drive I ended up with a new S550. They made me and my wife fell important and appreciated our business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing staff; amazing vehicles
I purchased a MB in 2015 from Sears, and was interested in an upgrade. The entire process was incredibly easy, and I could not be happier with my new wheels! I've had nothing but great experiences here, and everyone truly makes you feel like a part of the MB family. This type of satisfaction accounts for great loyalty!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service above and beyond expectations.
I had been in the market for a w221 S class for a while. Soroush stuck with me through the back and forth of me shuffling cars. Despite the complications on my end he was able to put together a deal I was very happy with, for a car I am extremely satisfied with. It is reassuring that a high end dealership such as Mercedes has such elite staff to service their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best service I've EVER experienced.
I've purchased a lot of cars in my life and many other high ticket items like boats and homes. Brian Podgorski provided by FAR the best buying experience I've ever had. Follow up, attention to detail, and enthusiasm 2nd to none! This guy is a truly gifted sales person. I'll be back in 36 months to buy my next C class from Brian!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeded Expectations
From our meeting last fall, when we were initially exploring options for a new car, dealing with Saroush Nezhad has been an extraordinary experience. We have experienced a variety of sales people over our many years of purchasing fine automobiles. Saroush clearly outperformed throughout the process. He was knowledgeable, kept in touch, and ultimately found us the type of vehicle we had hoped for several months earlier. I have admired his tenacity and his positive spirit during these past 6 months. We are now enjoying our new convertible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unbelievable Service from start to fininsh!!! 10 Stars
My entire family are loyal Mercedes Benz Drivers - the only mistake I made was not finding Sears Imports sooner. My son and his fiance worked with Aaron and Soroush on their vehicle upgrades as I patiently waited for my turn - we were contacted by Sears to let me know that it was my turn and that they were able to get me out of my current lease and into a car of my dreams. From the moment I opened the door to the dealership I was greeted by name and literally felt warm and most importantly 'valued'. I will NEVER consider any other dealership and am very grateful that Sears has a team that is obviously driven to customer satisfaction. Start to finish exceeded all of my expectations! Kudos Sears & most importantly Kudos Aaron and Soroush!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car