Reviews
Exceptional customer service, very experienced and
Exceptional customer service, very experienced and helpful staff. Easy and fast way to get your dream car. Go Sears 👏
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had such a wonderful experience buying my Mercedes
I had such a wonderful experience buying my Mercedes sedan. Nick Mcgoven was so kind and walked me through the whole search and buying experience. It was a no pressure and very pleasant experience. He so kindly answered all my questions. I called and left a message after a test drive later that day. I decided to purchase my vehicle He promptly called me back and let me know he would take care of it and I could come in Monday and finish the purchase. I know I can call him anytime in the future with any questions and he will take care of it. I am extremely satisfied with my experience and highly recommend him and Sears Imported Auto.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’ve bought 8 new vehicles over the last 15 years - and
We’ve bought 8 new vehicles over the last 15 years - and can say that Sue Brink was the most dedicated salesperson we have worked with. Her follow-up and response time is unmatched! She truly cares about the experience & getting you into the car that checks all of your boxes. Look forward to working with her again in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Boris is very professional and customer focused.
Boris is very professional and customer focused. Friendly and helpful with all relevant questions and queries answered. Boris is a caring , putting the customer needs first and made the purchasing process more pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Boris is very knowledgeable and caring person who will
Boris is very knowledgeable and caring person who will first understand what your desire is and then he’ll match it up with even better option than you though. He’s always on top of new options and technology, eager to go above and beyond your needs. This is not first and definitely not last purchase we made with Boris. Thank you! We will ne back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Boris is the best.
Boris is the best. So knowledgeable and goes out of his way to make sure you get the best deal and have the best experience Sears imports also makes you feel like a very valued customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the second car we have purchased from Boris at
This is the second car we have purchased from Boris at Sears. He has always helped us find the car we want, and his communication has been clear and very timely. We will definitely see him in a few years when we purchase our next Mercedes!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick was awesome!
Nick was awesome! We walked in off the street with a pretty extensive list of wants Nick was able to quickly identify two new vehicles that were available for purchase! He Did a great job of articulating the benefits of each model without putting a ton of pressure on us to choose one way or the other. In less than two days we drove Off the lot with an amazing new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve never worked with another dealership that has been
I’ve never worked with another dealership that has been so accommodating!!! Very conscious of my needs, and willing to work with my desires. Aaron and Sue are wonderful!!! Always felt they listened and were accommodating. Thank you very much☺️
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I wish I could give more than 5 stars!
I wish I could give more than 5 stars! Working with Nick Griffin and Kelly Rogers is such a breeze that I will never go anywhere else.! Outstanding service and I love everything about my new car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car