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Reviews

Average Ratings

4.9
499 lifetime reviews.
  • Big dealer with hassle free buying experience !

    We recently purchased a 2012 Toyota highlander from this dealership and looked around all the other nearby dealerships but they all didnt have tha...

    Dealer Response

    Thank you so much for taking the time to write such an amazing review! I am so happy to hear that Bob was able to provide you with the best car bu...


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    We recently purchased a 2012 Toyota highlander from this dealership and looked around all the other nearby dealerships but they all didnt have that number of vehicle selections and the color we liked. Also the salesperson Bob did a great job for us to select the vehicle by showing more than 10 different colors and options. He is more knowledgeable and understanding customer requirements clearly and suggesting the options. No hassle or force to buy anything right away. Overall we enjoyed the new vehicle buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write such an amazing review! I am so happy to hear that Bob was able to provide you with the best car buying experience. Reading about your satisfaction means so much to us. Thank you for your feedback and your business!!!


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  • Ken Harris--Great Buying Experience

    We had the great fortune of working with Ken Harris, who is not your typical car salesperson. He is kind, honest, patient and actually listens to ...

    Dealer Response

    Thank you Lisa for such a glowing review! We appreciate your business and hope to see you again in the future!


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    We had the great fortune of working with Ken Harris, who is not your typical car salesperson. He is kind, honest, patient and actually listens to the needs of the people buying the car. We were extremely happy with the new car and with the person who sold it to us! If you're looking for a car, used or new, go to Burnsville Toyota and ask for Ken Harris. You won't regret it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Lisa for such a glowing review! We appreciate your business and hope to see you again in the future!


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  • Burnsville toyota

    I would like to take time to write a review for the burnsville toyota dealership, but more importantly for one of their sales representatives, Ken...

    Dealer Response

    Hello Ryan, first we want to thank you for your business. Providing great customer service is our number one goal and when we hear stories like yo...


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    I would like to take time to write a review for the burnsville toyota dealership, but more importantly for one of their sales representatives, Ken Harris. This was my first time buying a car and I could not have asked for a better experience! Ken was honest with me from the beginning about finding the best deal for me. He spent days and stayed long hours long after he was supposed to leave so I could figure what I liked the most. I do not have enough great things to say he's honest, courteous, and he served our country so that's always a plus! I will always suggest Ken to anyone who says theyre looking for a car and I'm sure everyone who has met him says the same. Thanks again Ken!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ryan, first we want to thank you for your business. Providing great customer service is our number one goal and when we hear stories like yours, it makes us feel good about our efforts. We also want to thank you for taking the time to write such an amazing review! We look forward to helping you in the future and we will let Ken know he has a fan!


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  • Great experience

    Great way to look for cars that fit your needs fast

    Dealer Response

    Hi Charles, we are glad to hear you had a good experience. Thank you for taking the time to post your recommendation!


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    Great way to look for cars that fit your needs fast

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Charles, we are glad to hear you had a good experience. Thank you for taking the time to post your recommendation!


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  • Great dealership!

    Rick and Peter were great to work with! They were helpful with getting the truck that we wanted and provided for a smooth transaction.

    Dealer Response

    Hello Keith, thank you very much for all the kind comments. It's important for us to hear back from our customers and we want to thank you for you...


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    Rick and Peter were great to work with! They were helpful with getting the truck that we wanted and provided for a smooth transaction.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Keith, thank you very much for all the kind comments. It's important for us to hear back from our customers and we want to thank you for your business and for taking the time out of your day to post your review. We look forward to seeing you again. Drive safe!


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  • Happy with used car purchase

    Our salesman was pleasant but not pushy, He was knowledgeable about the vehicles he showed us. I liked that the cars had been carefully inspecte...

    Dealer Response

    Thank you for your amazing review Elizabeth! We truly appreciate your business. I'm happy to hear that you are enjoying your vehicle!


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    Our salesman was pleasant but not pushy, He was knowledgeable about the vehicles he showed us. I liked that the cars had been carefully inspected and items replaced such as wipers and the battery etc. We have had the car one week and are very pleased with the vehicle so far.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your amazing review Elizabeth! We truly appreciate your business. I'm happy to hear that you are enjoying your vehicle!


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  • Great Experience!

    We were treated courteously and professionally throughout our experience. The sales person (Ken Harris) listened to our needs and offered suggest...

    Dealer Response

    Hello Paul, first we want to thank you for your business. Providing great customer service is our number one goal and when we hear stories like yo...


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    We were treated courteously and professionally throughout our experience. The sales person (Ken Harris) listened to our needs and offered suggestions to steer us to the vehicle that would best meet our needs. Pricing was fair and transparent. It made for an excellent and efficient sales experience. We were treated well by others who stepped in to provide assistance when we needed it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Paul, first we want to thank you for your business. Providing great customer service is our number one goal and when we hear stories like yours, it makes us feel good about our efforts. We also want to thank you for taking the time to write such a nice review. We look forward to helping you in the future and we will let Ken know he has a fan!


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  • Jon Duea is super.

    Jon Duea was terrific. Very responsive, pleasant, fair, and the consummate professional. Kasia was also fabulous. This is nitpicky and not super h...

    Dealer Response

    Thank you for your amazing review Kevin! We truly appreciate your business. I'm happy to hear that Jon and our team gave you a great experience.


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    Jon Duea was terrific. Very responsive, pleasant, fair, and the consummate professional. Kasia was also fabulous. This is nitpicky and not super high on my list, but it would've been nice to have self-serve coffee available and a munchie or two like my former VW dealership. Not a huge deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your amazing review Kevin! We truly appreciate your business. I'm happy to hear that Jon and our team gave you a great experience.


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  • Great Place

    Matt K (salesman) was very helpful and easy to work with. He walked us through all of our options and helped us think through what would be best f...

    Dealer Response

    Hello Elanadora, first we want to thank you for your business. Providing great customer service is our number one goal and when we hear stories li...


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    Matt K (salesman) was very helpful and easy to work with. He walked us through all of our options and helped us think through what would be best for us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Elanadora, first we want to thank you for your business. Providing great customer service is our number one goal and when we hear stories like yours, it makes us feel good about our efforts. We also want to thank you for taking the time to write such a nice review. We look forward to helping you in the future and we will let Matt know he has a fan!


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  • Quality and Customer Satisfaction Top Priorities

    Peter is a great salesman and highly knowledgeable. Wants to work with the customer. Toyota Burnsville has a focus on quality and satisfaction, ...

    Dealer Response

    Thank you Jane for such a glowing review! We appreciate your business and hope to see you again in the future.


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    Peter is a great salesman and highly knowledgeable. Wants to work with the customer. Toyota Burnsville has a focus on quality and satisfaction, not dollars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jane for such a glowing review! We appreciate your business and hope to see you again in the future.


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