Reviews
Eric was very helpful throughout the full process of us...
Eric was very helpful throughout the full process of us purchasing a vehicle and followed up even after the vehicle was purchased to ensure everything had been taken care of. A dealer that we had worked with in the past at a different car dealership was terrible and we had a bad experience. We would recommend Apple Suzuki to others. We appreciate all of your help and outstanding customer service, Eric! Thank you! Andrea & Ryan Peterson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I wanted to acknowledge Jerry for his fine customer...
I wanted to acknowledge Jerry for his fine customer service. He spoke to me as a person and explained to me what service was needed to be done to my SUV. I am extremely happy with the Service Department at Apple Suzuki.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a positive experience at this dealership. I had...
I had a positive experience at this dealership. I had found a vehicle online and was impressed at how everyone worked with me to get all the financing arranged so that I could purchase the one I wanted. Greg was my salesman and walked me through the entire purchasing process. All my questions were answered. I would highly recommend everyone to consider their next auto purchase at Apple Suzuki Shakopee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Apple suzuki is great to work with! This is my 2nd sx4....
Apple suzuki is great to work with! This is my 2nd sx4. Everyone was very helpful. As promised, they made this a very nice experience ! Way to go guys! Great job!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greg was great to work with. We called ahead to check on...
Greg was great to work with. We called ahead to check on a car they had on the lot. When we got there, we test drove a few and decided against both. Greg suggested we look over their inventory, because they were an Apple dealership. Long story short we found a car we wanted to look at, but it was at a different dealer. Greg drove down there on the spot, we test drove, and bought the car. Apple Suzuki has a very fair no haggle policy. In the excitement of moving from dealer to dealer, and looking at cars and paper work, we forgot to get the second set of keys. Called Greg, and they are in the mail. You really couldn't ask for much more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shop for your next vehicle at Apple Auto Group and you're...
Shop for your next vehicle at Apple Auto Group and you're in for a great experience! I remember the 'old' method of car shopping. Prices and car info often not posted, high pressure sales, and the ridiculous, time-consuming game of 'write down the price you want to pay and I'll take it to the sales manager ... gee, he said he just can't let it go for that, here's the number he's thinking...'? At AAG, the price is clearly marked in every vehicle - and that is THE PRICE. What a refreshing concept! The salesperson (Bob) was helpful, knowledgeable, and patiently answered my questions. My trade was priced in minutes, and the finance process was a breeze. Everyone - and I mean everyone, was friendly and helpful. This is how the car shopping experience should be structured! Thank you AAG!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had trouble with my tire pressure monitoring system, had...
Had trouble with my tire pressure monitoring system, had a nail in my tire and they fixed it and recalculated my tire monititoring system right on the spot. Very helpful and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Being African American, we don't alway get treated fairly...
Being African American, we don't alway get treated fairly at dealerships, before I went to Apple Suziki, I went to a dealership maybe a half block away, now of the sale people would even come out side, I guess their lost. I had a wonderful experience, and I have ready referred this dealship to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car