Reviews
Great experience
We recently purchased a used Chevy Tahoe from Waconia Chrysler Jeep. We saw the Tahoe online and requested information. Dave Reedy, the sales rep, was quick to respond and was extremely helpful. Being from Illinois, there was a lot more paperwork, so Dave and the finance team got as much of the paperwork started ahead of time so we would not have to wait at the dealer for the whole day. The Tahoe was beautiful as promised by Dave........he did not want us to drive the 6 hours and be disappointed. Dave went through the whole Tahoe showing us where things were located and how to use them. The finance man (sorry I don't remember your name) made the purchase part/paperwork so easy. He comes from a family of car sales and really treated us well. Both Dave and the finance man knew what great costumer service was all about. It was so nice not to have the typical car dealer pressure that comes with buying a car. It was one of the best car purchases my husband and I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best!
I worked with Dave Reedy, he is the best salesman I've had the pleasure to work with. He went above and beyond for me and was always there to answer questions! He welcomed me to come back with any issues or questions I might have in the future as well. The service he provided was quick and accurate! I definitely recommend seeing him for your future vehicle needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Greg Grillo was great at helping me when I can to visit one day! He was very knowledgeable, friendly, and provided me with exceptional service! I plan on seeing Greg again soon to discuss the right vehicle for me.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
New car sales experience
From the first contact with the salesman to the final discussion in the purchasing of a new car, I felt very comfortable and confident that I was being fairly treated. I am very pleased with the results. Both Mike Wille, Sales Rep and Ryan Mason were outstanding in helping to make me feel confident in my decisions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a used truck at waconia dodge
I bought a truck a few days ago from Shane Lynch, couldn't be happier with the truck and the hospitality I was provided.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I just bought a 2016 Town and Country
I just bought a 2016 Town and Country and the noise is terrible . The only honest person in the dealership is Jerry in the service department , from the sales manager to the salesman , they said ( that is what you bought ,Too bad)
- Customer service 2.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealership
When I decided to purchase a new vehicle, I knew I would go to this dealership. I bought my previous vehicle from them also. Shane Lynch was the salesman for both of my cars and he did a fantastic job! He is very trustworthy. Ryan Mason did a fantastic job finding the best loan for me. I would recommend this dealership to anyone. I will keep going back whenever I need to purchase a vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honest & Trustworthy
We were looking for an inexpensive used car for our college aged son and found one at Waconia Dodge. The sales person we talked to was very helpful and allowed us to take the time we needed to make a decision. We found a great car, but with a week we thought we had a problem. We happened to be near an auto service station and took it in to have it looked at. The service station told us we needed a new alternator. We took it back to Waconia Dodge, they were more than happy to look at it for us and could not get the car to fail. There was actually nothing wrong with the car (one of our kids had left the lights on overnight, but would not fess up to it). We have had the car for 3 weeks now and it runs great! Waconia Dodge not only took the time to help us find what we needed they also saved us a considerable amount of money by not selling us services we didn't need. I completely trust our sales rep, Chris Weinberger, and the service team at Waconia Dodge to be honest with us and will return in the future when we need new (or used) vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Dealership
We could not be happier, we had great service from Justin Erkenbrack when it came to picking out our new Jeep Cherokee. He showed us the options that we available and the differences in the models. He answered all our questions and was very knowledgeable. Ryan Mason in the finanace department made the paperwork process easy and stress free. He also answered all our questions and ran thru all payment scenarios with us. I strongly recommend this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with first time lease
We needed a new car quickly as the transmission went out on ours. Decided to lease and wanted a Jeep Cherokee. Waconia Dodge had sent us an email about some lease deals on Cherokee's. Mike Wille helped us check out the Cherokee's that were available, chose one, inform us about the leasing process. Brian, the finance manager was very knowledgeable in the leasing process and gave us good advice. We closed the place and Mike stayed to go thru the car and explain how everything worked. Very happy with the whole process and the people who work at Waconia Dodge. My son is going to check them out when he is able to replace one of his cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase