Reviews
Golf TDI
Awesome dealer for used Volkswagens! Working with Brian was great this is the second car he has sold us and would definitely go back to him for another.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer experience.
I've worked with Maura for many years. She is extremely knowledgeable about the vehicles and provide information in a manner that is very easy to understand. In particular, as a lease customer, I tend to get a new car every few years and Maura provides a very thorough vehicle orientation before I drive off the lot. This is vital, since most models often have many upgrades since the previous model. I wouldn't work with anyone else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2nd GTI in the driveway
VW and Westside made it very easy to move into a new lease. Great people, great product. Carol Jean knows what I like and anticipated my needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fair and honest!
I said this many times. Westside VW is place that you can trust with all of your repairs. Very friendly and honest knowledgeable and reliable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for trusting us with all of your vehicles and your years of business CSTAVROU58!
Good experience
Maura and team were helpful and informative with my purchase. They showed me all my options - all pressure free. We found the car that met my needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juri was wonderful!
Juri took the time, answered my questions, was great all around. He was patient, compassionate, responded to my requests and questions. I'm very happy with my service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice Job
I brought my 13 year old beetle in for it's 60,000 mile service and everything was great! Thanks Volkswagen! - Penny PS - when will the new VW microbus be arriving in Minnesota?? My bug will only last so long & I want to upgrade!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Low miles for a 13 year old car! No set date on the Microbus yet, but I would assume 2021 or 2022?
Terrible service...
My wife brought our new Jetta in for its first oil change. The car had less than 4000 miles on it. Reminder light said oil change due at 3000 miles. The service consultant was rude saying it was too early and gave her a hard time. They said it wasn't due until 10,000 miles. Well someone at your shop must have programmed the car to remind us it was due at 3000 miles!!! She was not even acknowledged as the owner of the car. They kept calling my name when it was done and texting me and emailing me. My wife is on the loan and car title too. I'm totally disgusted with the poor service. I even question if the oil change was done properly. I expected much more. I will not be having any further service done at Luther Westside, nor would I recommend them for anything.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Wonderful to work with
Maura has helped me lease and purchase my last 2 Volkswagens. She is very knowledgeable and informative. I will definitely work with her again when the time comes for my next Volkswagen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Derek was very helpful!
I've had Derek now several times and he is very professional, responsive, and his honest consultation is a reason I keep coming back. Keep it up!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks George!