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CarWise Gurnee

(1,633 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Purchasing our vehicle at Elite motors was a pleasant...

Purchasing our vehicle at Elite motors was a pleasant experience. Employees were friendly, and provided good service. Management truly listened to our concerns on the vehicle, and worked with us. I would go back to this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Came in worked with Miguel!!

Miguel is very good explain everything helps me get a car. He is a good sale person positive attitude. Good job thank you guys very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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When I got out the car looking for the entrance I was...

When I got out the car looking for the entrance I was greeted at the door by Laron. He was awesome. He helped get me in a vehicle in my price range and the process went smooth and fast. I’m so in love with my vehicle and happy I decided to go check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

The easiest car buying experience I have ever...

The easiest car buying experience I have ever experienced. I highly recommend! John was great I told him exactly what I wanted and he was able to deliver. I couldn’t be more satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Buying a car

La-Ron Franklin would be the person to see when buying a car great salesmen check him out. He has your best interest in mind and he puts you in a car you want not what they want

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very knowledgeable about the vehicle friendly and...

Very knowledgeable about the vehicle friendly and professional in a relaxed setting. No pressure ever, on time. In and out with a new car in 20 min

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Large selection of vehicles to compare with patient and...

Large selection of vehicles to compare with patient and accommodating salesman. We found the perfect deal on the perfect car after test driving eight other comparable models Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was my first time there.. The people were friendly,...

It was my first time there.. The people were friendly, courtesies, and polite... The salesperson Alex Parker was very helpful made me feel like he really cared... And wanted to make sure I got the Vehicle I wanted.. The manager Anthony was also very helpful... I am very happy with the service I was given.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great job Alex P

I was just shopping with my mother. Alex greeted us and found us used Honda Crosstour. Our family big Honda fans and i was able to trade my old Honda Accord with over 200k miles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Amazing job by Alex

I woud highly recommend ask for Alex P. He found me my dream car 2014 Mercedes Benz. I can't wait to drive it. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.