Key Cadillac

Form the moment I walked in the door I felt taken care of. I was asked if I needed any help, I was offered water coffee. Mary in the service department was so nice and knowledgable, she helped me schedule the appointment to showing me where every thing was. Every thing was top of the line. I will be back for sure.

I appreciate the attention to detail and knowledgeable service staff.

Make you feel at home, I've purchased three vehicles from Key Cadillac, will continue to return and have service done at this location. Like the folks here. If you're looking for a Cadillac, you might want to stop here.

I get the 'Red Carpet' treatment every time I bring my car in for service!

I had a fabulous overall purchasing experience at Key Cadillac. I attribute my extremely positive purchasing experience to the experienced team of professionals who assisted me throughout the process. I am a single parent with an extremely hectic work schedule and very little time to spare so I was very appreciative that Tom and Quentin were able to efficiently locate the vehicle I desired (Platinum Escalade Black/Black), assist me in trading my current vehicle, assist me in purchasing the new vehicle and having the new vehicle detailed and ready to go within a two hour time period. I drove into the dealership at 3:30pm on a Friday and left the dealership two hours later in my new vehicle by 5:30pm. Tom and Quentin are top notch professionals who truly care about their customers. Tom and Quentin made purchasing a new vehicle an easy stress free process for me and I feel confident in highly recommending Key Cadillac - especially Tom and Quentin!

I am very satisfied with my experience at Key Cadillac. Had my car serviced and spent time chatting with other Cadillac owners while I waited. The whole experience was professional and friendly. I will continue to bring my car in for service. The only thing I would like to see changed is that the $75 I was charged to have my car looked at would then be negated if I decide to have the work done at your dealership, which was not the case. But overall thank you for your help

Every aspect of my service experience was superb! From the knowledge, professionalism and friendliness of the service advisor, to the outstanding perfection of the repairs made on my ATS. I've had numerous BMW's, and I've never received this level of service from any BMW dealership. My car was returned to me with every repair completed perfectly; and having been an OEM automotive engineer for 20 yrs., I am extremely picky.

I was in an accident and had my car towed to the Key Cadillac Collision & Paint Center in Bloomington MN on 5/31/2016. Michael Bowling, who was gracious and kind, and set me up with a loaner vehicle and sent me on my way. When Mike received the estimate from the insurance adjuster, he contacted me immediately with my next steps and began the processes of fixing my CTS. I was thrilled to see my car looking fantastic and better than it was before the accident. One of the big bonuses for me was that they detailed my vehicle and it was awesome! I would highly recommend Key Cadillac to everyone in need of collision repair. I must note that I have been a customer of Key for years and every contact I have had with them has been professional, courteous and has made me feel like part of their family. My sales agent, Quentin Moore and the entire crew in repair - Dan, Mike and Mary are irreplaceable. Please share this with both teams. Thanks so much,

The salesmen Brian was excellent. He was well trained and he worked very well with us. We came in knowing my mother was going to buy a red Cadillac but not knowing which model. With Brian's guidance we quickly narrowed to two. He came with on the two test drives and demonstrated all of the new items that were not on mom's 2010 DTS. The XTS was the clear winner but they did not have the RED one on the lot. Brian quickly located the perfect car and over came a couple of setback quickly. A couple of days later he spent his time making sure my mother under stood every thing she needed to on her shiny new red Cadillac. Thank you Brian and Sales manager Tom, GREAT JOB!!!

I received nothing but the best service. Dan helped me through the whole service process and was very friendly and knowledgeable. I will never go anywhere else but Key Cadillac after the exceptional service I received. The whole staff at Key Cadillac are the most friendly nice people you will ever meet I can't say enough about the service. Key Cadillac is 100 times better than Morrie's Cadillac they are downright rude at Morris's what ever you do don't go there. Key took very good care of me and my car and if I ever need anything done I will be back.