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Feldmann Imports

(658 reviews)
Visit Feldmann Imports
Sales hours: 9:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:30am–6:00pm 7:00am–6:00pm
Tuesday 9:30am–6:00pm 7:00am–6:00pm
Wednesday 9:30am–6:00pm 7:00am–6:00pm
Thursday 9:30am–6:00pm 7:00am–6:00pm
Friday 9:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2017 state dealer award
View 4 awards
2017 state dealer award 2015 state dealer award
2017 consumer dealer award 2015 consumer dealer award
New (952) 236-4682 (952) 236-4682
Used (612) 285-3514 (612) 285-3514
Service (952) 232-1891 (952) 232-1891

Reviews

(658 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Feldmann Imports from DealerRater.

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Very friendly and helpful people at Feldmann Imports to

Very friendly and helpful people at Feldmann Imports to work with. We are very satisfied with our second purchase at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you and we appreciate the repeat business! Let us know when you're ready for number 3!

Mark and the team were great to work with!

Mark and the team were great to work with! We stopped by close to closing and they were more then willing to get a deal done. We will certainly recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly, excellent service, attentive to customer needs

Friendly, excellent service, attentive to customer needs and their best interest. We have bought several vehicles from Feldmanns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We're glad to hear that everything went well with Don. Hopefully we'll see you again in the future!

Consumer response

Thanks Don! Always a fun to work with you!

Matt was great.

Matt was great. No pressure. Great people skills and knowledgeable. Buying a new car is usually something my wife and I dread but our experience was the opposite. Just want to say Thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

And thank you for the review! We appreciate the business and are glad to hear that everything went well!

Dealership greed

Service dept is a mess not one mechanic can fix a xxxx thing here. This dealership is about pure greed now. 32 year customer here. I will not buy or service here anymore. They are clueless and have no people skills. What a shame Iam. Sure Terry would not be happy with how Feldmann is ran today.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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It’s Good service I like it don’t know what to say thank

It’s Good service I like it don’t know what to say thank you I appreciate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

Good

Mark was the best salesperson I have ever dealt with.

Mark was the best salesperson I have ever dealt with. The General Manager was also amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone is so nice and friendly that works here!

Everyone is so nice and friendly that works here!great place to buy a car. Ask for Matt sack he is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Robert! We appreciate the review and hope to see you again in the future!

Worst service ever!

Worst service ever! Poor customer service skills. Rich Barfknecht, General sales manager, is very unprofessional and lacks customer service skills. He is very rude and disrespectful. Did not even bother to provide his name. Both the salesperson, Matt Sack and Finance Advisor, John Cadle, are NOT as knowledgeable about job-related tasks as expected. They were NOT able to answer our questions and were both very arrogant and rude. Will not recommend ANYONE to buy from this place. If I could give zero stars, I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback, Lana! We're sorry your experience wasn't better and we continue to look for ways to improve our service.

So happy we found feldmens years ago,happy to do business

So happy we found feldmens years ago,happy to do business with you, you are very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

And we are happy as well that you continue to choose to do business with us. Please let us know if there is anything we can help with in the future! Thank you for the review!