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McCarthy Auto World

(390 reviews)
Visit McCarthy Auto World
Sales hours: 8:30am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:30am–7:00pm
Tuesday 8:30am–8:00pm 6:30am–7:00pm
Wednesday 8:30am–8:00pm 6:30am–7:00pm
Thursday 8:30am–8:00pm 6:30am–7:00pm
Friday 8:30am–6:00pm 6:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (888) 882-0677 (888) 882-0677
Used (888) 882-0756 (888) 882-0756
Service (888) 882-1507 (888) 882-1507

Reviews

(390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCarthy Auto World from DealerRater.

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Salesman not very customer savvy,kept talking at myself...

Salesman not very customer savvy,kept talking at myself instead of my wife who he knew the auto was for

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Marc Weis | General Manager | 763.323.3333

Everyone was friendly and welcoming when we walked into...

Everyone was friendly and welcoming when we walked into there

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

We came to McCarthy GMC to look at a new vehicle because Greg Veum was working there. We have purchased several cars from Greg when he worked for Ford. We love his no hassle, no pressure style! Never owned a Buick before, but now we do because of Greg!

Consumer response

Now we will just have to send the rest of our family who purchased from Greg (in the past) to McCarthy Autoworld!

I am from Michigan had to fly into Minneapolis to pick up...

I am from Michigan had to fly into Minneapolis to pick up vehicle. Jim and the Team where great ! love MY NEW GMC THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Marc Weis | General Manager | 763.323.3333

Very good to work with and helpful in selecting.our new...

Very good to work with and helpful in selecting.our new vehicle. Would recommend McCarthy Auto World to purchase a vehicle for a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Marc Weis | General Manager | 763.323.3333

We had Jim Havrish for a salesman. Great personality,...

We had Jim Havrish for a salesman. Great personality, pleasant, and listened to what we were looking for in a new truck. Smooth transaction with financing and and overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Marc Weis | General Manager | 763.323.3333

JB & John both were very attentive & personable. We are...

JB & John both were very attentive & personable. We are pleased with the experience at McCarthy. JB did a great job going over the functions & set up our new Acadia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Marc Weis | General Manager | 763.323.3333

We just bought our 4th GMC vehicle, working closely with...

We just bought our 4th GMC vehicle, working closely with JB and John. Very thorough process while explaining in detail the modern changes of a new car. McCarthy has been our service dept. for vehicle maintenance for many years with James being my ‘go to’ man. Thanks to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Marc Weis | General Manager | 763.323.3333

Salesman Jim Havrish was very knowledgeable and answered...

Salesman Jim Havrish was very knowledgeable and answered all my questions. Explained all options of the available vehicles and went through the truck options on delivery. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Marc Weis | General Manager | 763.323.3333

Josh was really good not pushy ! Made car buying a little...

Josh was really good not pushy ! Made car buying a little more fun !! Would highly recommend Josh and the. McCarthy dealership !!!! The fiancé department could of a little better explaining the rates

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Marc Weis | General Manager | 763.323.3333

We came in to look at a used vehicle which we did do and...

We came in to look at a used vehicle which we did do and were interested in buying. After further discussion we decided to go with a new vehicle because of the zero financing offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Marc Weis | General Manager | 763.323.3333