Reviews
We were looking for a car and found what we needed....
We were looking for a car and found what we needed. Santiago was very helpful and great guy to work with.Thank You The Elsbernds
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your time and feedback. We are delighted to hear that your shopping experience with Santiago was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.
Tight Schedule
I recently stopped in to get my oil changed and tires rotated. Upon arrival I was informed that my rear wheels were out of alignment as they automatically check the alignment as you drive into their service area. I was asked by my Service Consultant, Blake Reiter if I wanted them to fix that also and I told them yes and I would wait at the dealership while they did the work but I was on a tight schedule and told Blake this. I asked how long it would take to do the work and he told me 1 1/2 hours and this was going to cut it short to accommodate my schedule. An hour later Blake came out to get me and said everything was done and I was ready to go. The service team went above and beyond to get my things done and even 30 minutes faster than what I was told. Great team and very friendly people to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and feedback. We are delighted to hear that Blake was able to help make your vehicle repair quick and hassle-free. We stive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!
Going in for service work.
Everyone one at TOM KADLAC is very friendly and helpful when buying a car or servicing one. Brad Dahl in the service department is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karen, we would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.
Great Value
Very happy with their customer service. Made the buying experience smooth and painless. Valued my time and got us in and out without delay. Would recommend others try them out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.
Excellent, attentive service people.
Dennis Thompson has assisted me on numerous occasions. Always kind, very efficient and attentive to my questions and concerns for my Honda CRV. The rest of the service department is great too. A fantastic team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rachel, thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!
I had great service when bringing in my Pilot that had an...
I had great service when bringing in my Pilot that had an engine light come on the display. Mike Dahl was very helpful & mechanics searched til they found he problem & fixed it! I had bad gas- 47% alcohol so they had to drain it & fix one cracked part & it has been fine since! Mike explained things & I was glad I brought it in to you for service! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joanne, thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.
Over many years we have had very pleasant experiences...
Over many years we have had very pleasant experiences with Tom Kadlec Honda. Friendly, fast and efficient and answering all questions and concerns. A comfortable warm place to wait too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mel, thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!
Best place for your car!
Best service for everything car! Best waiting area, great deals on cars! Coupons offered and awesome advisors! Thank you TK employees for your awesome service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
K, we would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.
Dennis Thompson did a great job
Oil change - Dennis Thompson was very professional. He took care of getting the service done on my car. Talked to me as an equal. Smiled and was friendly. Appreciate the clean car when I leave
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rebecca, thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
I have been a Honda owner and customer at Tom Kadlec for...
I have been a Honda owner and customer at Tom Kadlec for the past 10 years, and have consistently been pleased with the high level of service they provide. I am always greeted with a smile, and receive quality service in a timely manner. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty. We are so pleased to hear that our exceptional service keeps you coming back year after year! We look forward to seeing you again when your Honda is ready for its next service!