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Rochester Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (289 reviews)
Visit Rochester Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 233-0883 (888) 233-0883
Used (888) 268-0316 (888) 268-0316
Service (888) 446-9471 (888) 446-9471

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rochester Ford from DealerRater.

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Richer Ford is the best

Rochester Ford is the place to go for great cars, and great service. Our salesman, Tom Richard was wonderful to work with. Everyone there was very friendly and helpful. Way to go everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience I could have asked for

This was my first time buying a car that I needed financing for, and I was SO nervous. But Rochester Ford, and especially Justin Nordman, went above and beyond to make the experience as relaxed, easy, and fun as possible. Justin is super friendly, honest, knowledgeable, and overall just a good guy. If you’re looking at buying a new car, he’s your dude! Thanks Rochester Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rochester Mn Ford Dealerships Outstanding Service

I was looking for a crew cab used clean truck and found this Ford truck that was a perfect fit for me Rochester Mn Ford and it’s staff had me in it and my old truck traded in with professional and helpful ease my experience was outstanding in all areas of getting this Ford truck hats off to the Rochester Mn Ford Staff !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Saleman Jim Getchell

Jim was very helpful and considerate during our purchasing of our new Ford Explorer. He gave us excellent instructions and taught how to use all the controls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rochester Ford is a very friendly dealership

When I 1st went car shopping I went to Ford In zumbrota mn they were very terrible didn't even come out to help you and we were there for at least 45 min. Then we went to Rochester Ford they were there to help you in no time very friendly people would recommend Rochester ford to any one that's looking for a new or used vehicle I bought 2016 does explorer with all the bells and whistles and love it .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Buying a vehicle

Great dealership to work with. I felt very comfortable working with our salesman (TOM) and Channon in the financial department bent over backwards to get us the best rate available. I will definitely buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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David Bailey, Sales Person

David Bailey was knowleable and knew what I needed. He helped me understand the entire process of purchasing a car. It has been years. EXCELLENT JOB! Enjoyed the expierence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Met my needs

I went down to buy a used truck I found online. Great customer service with showing me the vehicle and answering my questions. Financially it took a little time to get to a payment that worked for me, but that was not Rochester Ford's issue, it was more on the banks. Rochester Ford took care of me and before I left Tom Richard filled the gas tank and paid for a new keyless entry fob without cost to me. Great overall satisfaction and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Escape - 2019

Ford Escape has been our choice since 2007 when we leased our first car from Rochester Ford. Our experience now, as it was with each of our leased cars - 2007-2010-2013-2016 - was comfortable and very informative. Each vehicle brought new gadgets and instruments to "play with" and after being taught by the sales rep we found them to be useful and necessary for safe travel. Our sales rep, Hector Garcia, was very well prepared to meet with us. He had our requested vehicle parked at the front door, ready for us to test drive and explore the many features. He was kind, considerate, even seemed concerned that we were satisfied with our choice (he even took the time to obtain another Escape [an SE] parked in the lot for us to compare with our now leased SEL). The complimentary cup of coffee was not the selling point - what was impressive was Hector's invitation to stop in any time to discuss any questions we might have or stop in just to say hi. The warm handshake helped to seal the deal too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Helpful for a non-local Customer

I would highly recommend Rochester Ford. I was in town for work and stopped in to check out the inventory, and was very happy when I could return from the La Crosse area about 10 days later to secure the car that I had test driven. Made it worth the two hour-plus round trip. Worked with Tom, and he was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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