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Autos4Less.com

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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super nice cars

I was here the last weekend of January, and couldn't be more impressed with the cars and the sales people. I was looking for cars that are under $10k and with good financing. They must have had 75 or more cars to look at and the financing they got me with no credit at all was 9% and no down payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jackie! :) You are awesome. And we enjoyed having you here at the dealership. Coolest Customer Award - 2018 Rods All Star Auto

Disappointment

My girlfriend bought a 2011 a4 from these guys her first car she has had it for a week and it's already gone to crap very disappointed wouldn't recommend them

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jacob, I am really sorry you had this experience at our Dealership. Give us a call, I'm sure there is something we can do to remedy the situation.

Easiest purchase ever

Steve was so nice and made the deal go so smooth. Financing was a breeze. Thank you for helping me get an early Christmas present

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Susie J. We will let Steve know your appreciations, and thanks for the review!

Worth Braving Southbound i5 traffic!

I?ve been browsing cars for weeks. I settled on Rod?s because they were carrying 3 different models I was interested in. I filled out preapproval paperwork on their website ahead of time and contacted the dealership from their website. This allowed Steve the time to assemble the few cars I was interested in and a couple he recommended. It was kind that he took my family into consideration when choosing and allowed us to test drive all afternoon. I really appreciate that Steve rearranged his day to help us make a careful choice. He stayed past his shift because our morning got away from us. He and his team were attentive without being pushy. Overall, I enjoyed the whole process. Thanks everyone! We are so excited to live it up in our new Batmobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey BatFamily from Seattle! Its awesome that our preapproval program worked for you! Thank you for taking the time to write this review. Remember our 100$ referal program!

Marilyn

The Professional and friendly staff at Rods Made it very easy to choose a car. Since moving out here 5 months ago I've been on cars.com looking for a used car. I searched 100's and kept coming back to Rods all star auto. The pricing is below all dealers in the area for used cars. The web site is very detailed. I printed out the car's I was considering, went to Rods all star auto, where I was met by Steve Gebauer, sales professional who's customer service was EXCELLENT. I recommend asking for Steve when visiting Rods All Star Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marilyn Seeger. What a customer :) We cant thank you enough for taking the time to help us by writing such a stellar review! We look forward to your business in the future and remember, we have a 100$ referal program!

This is my place to go any time I need a car.

I first walked into Rod's All Star Auto in 2012, and now if I need anything to do with cars, this is my first stop. I have bought several since then. I recommend them to all of my friends and all of my relatives, and now here to everyone out there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sarah B. We appreciate your repeat business, and our returning customers are the most important to us. We want a long standing relationship with our customers, not just a single purchase. Thank you for the amazing reveiw. And we look forward to seeing you return over the coming years. We will set aside a car we know you will like :)

Impressed

I almost never leave reviews and to leave on for a used car dealer is even less often. But I was so impressed with this dealer that I wanted to make sure I spread the word. I originally contacted them to look at a Cadillac and although I decided that wasn't the car for me, I found several other super options and was so pleased with the customer service and the financing they were able to get for me that I was committed to finding something they had. I was surprised to see the huge range of suv's. Probably 50 or so. If you are in the market, do yourself a favor and check this dealership, they were so much better than the others on the same road you will be impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lacey. Thank you for your kind words of wisdom. Yes! Please choose us over the other guys :) Listen to Lacey, she knows, do yourself a favor.

happy customer

I was very surprised at how easy and how nice everyone was at this dealership. I have to admit I came in with a chip on my shoulder. I was assuming all car dealers were like the last 3 I was at, but these guys are way different. Every single concern I had was addressed and I never ever felt pushed. In the end I bought a great honda and I love it. So far it has been great, and even if it ends up somthing needs work, I am not the type to get mad a the dealer that was so helpful just because the car I bought needs to go to the shop. I will buy here again. And you should too. They are way better than the others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU! YES! YES! YES! This is a customer that gets it. For all those trying to understand why to choose us over the other dealerships, read this review from Sarah L. We cannot guarantee every car we sell will be perfect. That's just not realistic. However, we can guarantee, we will always be there to help when a car we sell you, is having problems.

Customer Service

I am currently looking for a specific vehicle that matches the one I had. MY old car was totalled in an accident and I don't have a way to get to the car lot. Patrick Gress has been keeping my in the loop via email for a couple weeks now until I can find someone to take me to look at the car he has available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Rea, we appreciate the preemptive 5-star review! It sounds as though Patrick has you all taken care of, and we will let him know you name-dropped him in a 5 star! Thanks again.

Do not work with Steve.

DO NOT WORK WITH STEVE! He was downright rude. We came in with a trade that we still owe on. We were told we couldn't trade it because we owe too much. That is ok. We will keep our car for now. But when we came back wanting to just buy the car without the trade, 0 down, he pretty much laughed at us. We told him we were looking at another car at another dealership. He pretty much yelled and said he was done working with us. We still wanted the car so we stuck around. Bad idea. We applied for the car and he told us he would call us within 30 minutes or so to let us know what was going on. After an hour and a half of no response, we called. He said he would call back in a couple minutes, still no call. He texted me and told me he was still working on it and I just told him to forget about it. No apology for his outright rudeness. I will not be coming back to Rod's All Star auto thanks to this awful employee.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

To irritated. There is no excuse for one of our employees not being kind and understanding. We apologize for this, and hope you can try to understand that one person's actions does not represent our company. This problem will be addressed and taken care of internally and we are sorry you had to experience something like this at our dealership. However, you are right its not nice to be mean when someone is uninformed, but in no way does it sound like you were in a position to buy another car. So, the simple reply you should of received is, "we are very sorry there is nothing we can do to help". Again, I apologize that our employee was mean to you.