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LA Auto Star

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (50 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (50 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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LAautostar exceeds expectations

My wife wanted a newer car and had particular model, exterior/interior colors, and specific features in mind. We bought cars from LAautostar before and had great experience. I contacted the dealership about our wish list vehicle. In less than 24 hours the exact match to our wish list has appeared at the LAautostar lot. The car was absolutely beautiful. Also when we contacted LAautostar we already had preapproved loan from our bank. LAautostar on the spot found us the lender offering half the rate we received from our bank. This was exceptional car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Dmitriy, thank you very much for this review and your repeat business! www.laautostar.com

Thanks for the good treatment.

This is a letter that I wrote to Rodi: Hello Rodi, Thank you for being not only efficient, but also so nice. I'm writing to say that I won't be buying the Toyota Sienna as planned because my "Friends & Family Network" just came through for me. And, I was made an offer that I just could not refuse. Nevertheless, my wife and I both wanted to express our thanks. We'll surely recommend you to our friends, too. Sincerely, Bob Butler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dear Bob, thank you very much for this review! Much appreciated! www.laautostar.com

Awesome!

xceeded expectations. Very courteous and down to earth staff with valuable knowledge of every aspect of buying used. I brought my wife and three year old son with me and they made them feel very comfortable. Gilbert was a great pleasure to deal with and everyone worked together to give me the best bang for my buck. Do yourself a favor, when buying used, give this dealership a chance. You will not be dissapointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

You, guys, are AWESOME! It was a real pleasure working with you! Remember, we are here for you whenever you need us. Keep in touch, and check out our web site if you, or any of your friends and family need ANY vehicle, or just a friendly assistance regarding any automobile related decisions. www.laautostar.com

Good People!!!!

My first car was from here, my mother purchased it cash money for me. My second car I went to another dealer and they were pretty decent but now that I am in the hunt for a car and my credit is shot I didn't think anyone could help me. I called and they got me in touch with a bank who financed me, they are working on the payments that I want to pay and they even helped me deal with the trade in of my current car. I am very pleased with the service I am getting and I know if this car is anything like my first car it will last me for as many years as that one did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Nah Nah, thank you very much for this review! Much appreciated! www.laautostar.com

Great! Thanks for the deal on my new truck!!

After I was in a wreck, I needed a new vehicle, and got a great deal on a used Toyota Truck. Thanks, Marina!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steven, Thank you for the review and your business! www.laautostar.com

My past, current and future go to car dealer

When several years ago I needed a car, my friend recommended me to go to LA Autostar. He purchased cars from them before and was very happy. I was looking for specific model, which dealer did not have on the lot. In less than a week they had 3 cars of this model on the lot for me to choose from, priced below anywhere else I looked. Years later I still drive this car with no issues. When my mother needed a car I refered her to LA Autostar. She was very happy with the deal she got. She also has this car for a few years now, trouble free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dima, thank you for your business! We are always ready to assist! www.laautostar.com

Honest, Fair and Friendly

I have purchased several vehicles from LA Autostar. From the very first one, they were every honest and up front about everything. All cars have the potential for problems. I have experienced very few problems with cars from them but what I like the most is that they made it right the one time it did happen. This just shows that they care about their customers and their own reputation. I would highly recommend purchasing your next car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tony, thank you for the repeat business! We appreciate your business and friendship! www.laautostar.com

Great Selection, Prices and Service

I purchased 2 cars from them, the owners of the company are very honest and helpful. I told them what kind of a car I wanted both times and they got the car I was looking for! Great car selection, friendly service & can't beat their prices! Thank you very much for my cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ubgrrrl, Thank you very much for the business and review! Much appreciated! Hope to help you in the future again! www.laautostar.com

I loved this experience.

I was very pleased with the service they provided. I left out with more than what I asked for thanks again LA Auto star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Anita, always a pleasure! Thank you!! www.laautostar.com

Excellent place to buy your next used car!

Excellent service! Great Cars and Prices! Friendly Staff! Highly Recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear OlAje, Thank you very much! Always our pleasure! www.laautostar.com