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Sales Closed
Mon 10:00 AM - 7:00 PM
Tue 10:00 AM - 7:00 PM
Wed 10:00 AM - 7:00 PM
Thu 10:00 AM - 7:00 PM
Fri 10:00 AM - 7:00 PM
Sat 11:00 AM - 5:00 PM
Sun Closed
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Reviews

4.3
15 lifetime reviews.
  • Great dealership with a fantastic staff!!

    Comments: To the staff of L.A. Auto Star; I would like to apologize for not getting back in touch with you about the 2004 Nissan Truck you had for...


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    Comments: To the staff of L.A. Auto Star; I would like to apologize for not getting back in touch with you about the 2004 Nissan Truck you had for sale. It was the truck I really wanted, but buy the time I talked my to wife about coming down it had sold. All the information I ask for about the truck you staff supplied. Marina was a great sales person and I"m sorry I did not get back her sooner. In my humble opinion, the people at L.A. Auto Star were very courteous and respectful, something you very rarely find at most auto dealerships today. I would highly recommend your dealership to anyone who is looking for that perfect auto and a friendly, courteous atmosphere. Again, I would like to thank all the staff at L.A. Auto Star, for your professionalism and all that you have done for my wife an I. Respectfully Yours; Garry M.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Mike Brennan

    We had a great experience here buying a car for our daughter. Vitale responded to me right away when I e-mailed him late on a friday evening. Thes...


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    We had a great experience here buying a car for our daughter. Vitale responded to me right away when I e-mailed him late on a friday evening. These guys are honest and low pressure and it was obvious they have a lot of loyal, repeat customers to their family business. Our daughter loves her new car and we will be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Unpleaseant

    I had been to LA Autostar searching for a Jeep twice and my experience isn't that pleasant. The first time was better, because we interacted with ...

    Dealer Response

    Every employee here, at LA Auto Star is a PRO CUSTOMER - whether customer is right or wrong (both happen, we are just humans). Here is a one star ...


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    I had been to LA Autostar searching for a Jeep twice and my experience isn't that pleasant. The first time was better, because we interacted with a Lady in there.. the second time was like you walk into the store and they did not seem to be inviting. The dealer wasn't even bothered in pleasantry greetings, ask alone take a seat. After a test drive we weren't even invited inside to discuss further on a deal! Not sure how that attitude attracts customers. I din't feel like going back to make a deal.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Every employee here, at LA Auto Star is a PRO CUSTOMER - whether customer is right or wrong (both happen, we are just humans). Here is a one star review...very unfortunate. Definitely teaches us something every time, but at the same time helps our future customers. It all comes down to very large discounts. Anybody who owned a business at one time or another knows there is only so much you can discount your product...If we want to stay in business, and we do, we can not discount cars thousands of dollars! In this situation you, Amrth came back from a test drive liking the vehicle, and offered us $3,500 less then asking price for a high demand, one owner Jeep Wrangler we just added to our nice collection of Jeeps. As for your first visit, when we stayed AFTER HOURS just for you, I wish you left us a positive review. Although you were asking us to trade your vehicle for a full retail value, we took our time to talk to you not just about purchase/trade process, but also gave you valuable suggestions about repairing issues your vehicle had, and educated you on transferring extended warranty you had to a person you will be selling your BMW to. Should you decide to come back, we are here to help.


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About Our Dealership

Dealer on Cars.com since May 2006

Welcome to LA Auto Star, a family-owned, local business proudly serving military and civilian customers in Virginia Beach, Norfolk, Chesapeake and the Greater Hampton Roads, North Carolina area for over 13 years. Let us show you how easy and stress-free it can be to purchase quality used cars, trucks, SUVs or vans for your family. We specialize in all makes and models. We always have pre-owned Jeeps, Mustangs, Subarus, Tacomas, luxury and sports vehicles in stock. Visit our virtual showroom of hand-picked inventory of gently used cars and stop by for a test drive today. We offer competitive, on the spot financing, service contracts, and outstanding customer service.

"Easy on the spot financing for everyone! CARFAX on every vehicle."