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CIA Autoplex

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Over the years of purchasing/trading vehicles, I have

Over the years of purchasing/trading vehicles, I have encountered many different atmospheres of dealerships some great, most not so great. However, this is the second vehicle I have purchased from CIA because of their honest atmosphere and up-front attitude, not to mention the ease of purchase. I will return to them in the future when the time comes for my next ride. Donna made my trade the absolute easiest I have ever encountered! I emailed her that morning, I made a two-hour drive with kids and all (arrived at 12), and we were done by 4. You won't get the four-squares sign here nonsense and wasting of your time with these guys. As with anyone making a living, they're here to make money, but they won't make it at your expense by selling you a bad ride and lowballing your trade. They also won't waste your time, nor will they rush you into something to make a sale. If you are buying a car and want the easiest buying process out there, CIA Autoplex is where you should go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just completed a purchase with trade-in and Donna was

I just completed a purchase with trade-in and Donna was so knowledgeable and friendly. She was patient with every request I had. I recommend them, and specifically her, 10/10. Thank you for all of your help getting me in my new car that I absolutely love!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Loved the staff, the professionalism and experience

Loved the staff, the professionalism and experience overall. Bought a 2SS Camaro from them and absolutely love the quality of the car. Exceptional. They earned my business and will shop there again in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Finally a Pre Owned Car Dealer that you can trust

The experience at CIA was very transparent and precise. We traveled 8 hours to purchased a vehicle from CIA and found that the team at CIA were courteous and guided us thru out our trip to Mississippi. We would recommend this Dealer to anyone that is interested in purchasing a per-owned car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Great experience, no hassle. Ed and Hunter are very professional and did a great job. The vehicle we purchased is clean and in great condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant Experience Buying a Car from Barney

My most pleasant experience ever in purchasing a car and that was due to Barney Donald (sales) and the staff at CIA Autoplex. No pressure, very professional, and a great choice of quality vehicles. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DEFINITELY WILL TRADE WITH THEM AGAIN

I BOUGHT AN ARMADA, 2018 AND AM DELIGHTED WITH IT. NO LEATHER, BUT THE BLACK VELVET CLOTH SEATS ARE MUCH EASIER TO SIT ON AND MORE COMFORTABLE. i DEALT WITH THE NEWER MADISON LOCATION AND WAS VERY WELL TREATED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Superb customer service

Jerran was truly great on getting us started on buying a vehicle. I knew which car I wanted. He never tried to talk us into looking or considering anything else which I liked. The process was so smooth with him. Paxton was great as well. He explained all the paperwork and terms as I signed. Overall, I would recommend if your looking for superb customer service, friendly environment and a nice ride, check out CIA Autoplex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A Great Car Shopping Experience

I asked for assistance in finding a particular car and the manager said sure, we will be happy to help you. The entire staff was great. After a couple of days, they found my car. I was contacted and I told them it was what I wanted. They bought my car and it was here in a few days. CIA inspected my car to make sure it was in good condition. After the inspection we made the deal. I love my car and I thanked the entire staff for the great and friendly service they rendered. Will recommend CIA to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

I stopped by looking for a particular vehicle. I asked the salesperson to text me when one came in for me to look at. About a week or so later he did. I came to look at another as well to compare. I purchased the one I liked, the price was very fair after doing alot of research. AUSTIN LOVELESS is the best. So professional and kind, no pressure and allowed me to take my time and didnt pressure me or constantly call me. Great experience with the financial person as well, sorry, dont remember his name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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