CIA Autoplex

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
82 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 28, 2020

    I asked for assistance in finding a particular car and the manager said sure, we will be happy to help you. The entire staff was great. After a couple... of days, they found my car. I was contacted and I told them it was what I wanted. They bought my car and it was here in a few days. CIA inspected my car to make sure it was in good condition. After the inspection we made the deal. I love my car and I thanked the entire staff for the great and friendly service they rendered. Will recommend CIA to everyone I know.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    I stopped by looking for a particular vehicle. I asked the salesperson to text me when one came in for me to look at. About a week or so later he did.... I came to look at another as well to compare. I purchased the one I liked, the price was very fair after doing alot of research. AUSTIN LOVELESS is the best. So professional and kind, no pressure and allowed me to take my time and didnt pressure me or constantly call me. Great experience with the financial person as well, sorry, dont remember his name.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 23, 2019

    CIA was one of the best dealerships I've been to in a while. They were friendly and trasparent from the moment I walked through the door.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2019

    Best all around service ever from the moment we walked in the door. Doing business with CIA Madison far exceeds any car dealership we have ever experienced.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 17, 2019

    I purchased a 2017 Chevy Malibu car from this dealership. While the car buying experience was decent. The car itself gave me issues after 2 days of purchasing... it. I've been back to the dealership twice letting them know about my concerns. The car vibrates while driving. They didn't offer to trade the car in for another 1. They were made aware of my issues a couple of days after financing. I just wanted something reliable to drive. The minimum wasn't done to resolve the issue. They sold me a bad car and refused to fix the issue. This dealership doesn't care about customers satisfactory. The front desk salesmen who answer the phone are rude and arrogant. They knew it was a bad car when they sold it to me.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    August 15, 2019

    This is by far the worst dealership in MS. Rude unprofessional salesmen. They sell nice looking lemons. They treat black customers like 2nd class citizens.... Buyers beware. They sold me a useless car and refuse to take it back. Don't shop here.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    July 22, 2019

    if your looking for a used vehicle, please do your self a favor and give CIA autoplex a chance, they have a great inventory of cars and trucks. My sales... person Josh Johnson did a outstanding job, always wearing a smile and wasn't afraid to answer event the toughest questions about my 2013 f150. everyone I encountered there at CIA were more than knowledgeable and friendly. I'm sure if Josh isn't available anyone of the sales staff would be just as professional, when someone really likes their job and boss it cant help but to show in the customer service.. Very satisfied customer ROLAN

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 13, 2019

    Josh was great to work with. I had been looking for a Ford F250 and found the perfect one for me at CIA Madison. I live in Florida and couldn't just drop... by for a test drive. Josh sent me several videos and answered all my questions honestly. There was no pressure at all to buy. After doing my research, I couldn't find a better deal. Having the truck shipped to Florida was an option but I wanted to see it before committing to buy. Made my way to Madison and was very pleased with the truck along with the excellent customer service. Could not ask for a better buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 11, 2019

    Really good people very helpful Made process for purchasing a car easy I would recommend to anyone looking for a car or truck The owner and salesman... are easy to work with

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2019

    CIA was by far the best experience my husband and I have had in purchasing a truck. I would highly recommend this dealership in their Gluckstadt location!... We were treated very well and got an incredible deal - we will be back!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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