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CIA Autoplex

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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truck buying experience

i bought my truck from Jarod no hassle he just about let me make the deal no pressure i would definately recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Buying a car is usually a hassle but this was actually a good stress free experience! Guys are honest and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor customer service

No one from the dealership ever bothered to return a call or an email after they were contacted. But the facilities look nice so they must have something going on, either selling a lot of cars or making a bunch of money off those they do sell.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

No idea who you are but I can assure you that we fight earn all customers business and make huge strides to back our product even after the sell. I'm sorry that no one got back with you and I would like more info about your experience with us. As a smaller dealership we pack a big punch and we run a crew that has many jobs but nothing is more important than customer service. Please take the time to contact me so that I can know more about this instance so that we can better our business practices and salvage your memory of CIA Autoplex. You can reach me @ 601-825-9051. Thanks! -Jared J G.M.

Great Experience

Hunter and Jared were very helpful, they did everything they could for us to close the deal. My wife and I are very pleased with our experience and will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great cars, prices and people!!

As soon as I hit the lot, Jared the GM, helped me find a perfect fit for my everyday needs and future plans with a heck of a deal. I highly recommend these guys. And the online pictures are amazing! Great work guys! Thanks a lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Very happy customer. Staff was very easy to work with and made my car buying experience stress free. They worked hard to make sure I was happy and comfortable with my decision. I will definitely recommend CIA to my friends and family. Thank You CIA. I love my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Customer

Easy and stress-free buying experience. The staff was very helpful and knowledgeable. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place to buy a car

CIA is a great place to buy a car. They are friendly and very informative and have a wonderful selection on some great vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Experience at CIA Autoplex

Jarod and the CIA Autoplex team made my car buying experience stress-free and fun! The staff was not "pushy" and were more interested in helping me find a vehicle I loved than making a sale. I will not hesitate to use them again when buying and/or selling a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CIA not MIA

Cliff & the Team down at CIA made my purchasing experience (start to finish & beyond) well... FUN! Very professional group without the stuffy attitudes that you may expect from other higher end auto dealers. Thankfully CIA is not "MIA" when it comes to all of the thing one expects though out the buying process! kudos!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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