Reviews
Good selection of used cars, but check everything
The salesman was a pleasant guy, but there is no such thing a haggling a lower price on the vehicle at this lot, so don't expect any. A better way of haggling with them, is to ask them to make a few repairs. In my case, they aggreed to repair some dents in the car by using paintless dent removal, so I was very happy about that. Also, the tires were bald, so we agreed to replace them, but much to my surprise, they simply replaced them with a set of used tires with a little more tread. I thought that was misleading. Lastly, the battery went dead the day after I purchased it, even though they said they had checked it. I lived so far away, that I just replaced it myself.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota Camry Hybrid 2008
You get exactly what Wiz advertises, no more, no less EXCEPT...My initial contact with Anthony was super, only to be outdone by Bob and Ann. The car was prepped and ready to go, which was great, since I had just driven 350 miles in constant rain in a rented car. While all personnel were very pleasant, I would recommend against trying to talk them into or out of anything. Believe me I tried. 35 years as a Purchasing Agent did no good. There was a little misunderstanding about the deposit, but they cleared that up immediately and it was not done intentionally. I read some of the reviews BEFORE taking the trip to CT. After my experience with Wiz, I would guess that these are people who did not listen to the Wiz personnel, or thought they would get something for nothing. The Wiz people I dealt with are good people, and I would recommend them highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you RayUSMC for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
Be Wary of Dealer
I purchased a 2008 BMW 335XI from this dealer. Thought it was a good dealer but learned a big lesson. Car was supposedly serviced. By coinedience I received a recall notice. I brought the car to a bmw dealer. I was informed the computer was set for an oil change interval of 25k miles. The oil was never changed as well as other fluids. The delaership just reset it. Also when changed the filter was cracked and untouched for who know how long. The car came with a diamond warranty which is garbage as well. Dealership never returned calls. Be vary very wary....
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I have bought every used car from them since I have been...
I have bought every used car from them since I have been driving and have had nothing but great experiences with Jason or Guy. I have sent my family and friends there as well and everyone has been satisfied. They are not the 'typical used car salesmen' that you get at most places. I suppose that is why they have been in business for over 30 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Go here only if you want to buy a lemon and then be...
Go here only if you want to buy a lemon and then be insulted and otherwise mistreated. The two owners, who are the only salesmen, possess all of the qualities that give used car salesmen a bad name, only they combine these skills with the maturity of middle school students. Forget about poor customer service, you surely will not find that here. But you will find plenty of disservice. To top off the fact that the owners/employees acted inappropriately, they car they sold me was a lemon. It broke down literally one week after purchase. I highly recommend that you find a different dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car