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Wiz Autos

(1,416 reviews)
Visit Wiz Autos
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–12:00pm
Sunday 9:00am–5:00pm Closed
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(203) 951-6824 (203) 951-6824

Reviews

(1,416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wiz Autos from DealerRater.

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Quality cars, quality people, great experience.

I went to the dealership to look at a Volvo. Both Fernando and myself were surprised to find out this particular example didn't have a 3rd row...every XC90 either of us had seen had it, and we both thought it was standard equipment. Fernando and Ralph were able to take was about to be a bad experience and turned it into a great one by showing us other vehicles that matched our needs. They had a large inventory of quality cars. We found one of the cleanest used vehicles I have ever seen. 7 years old and not even a chip on the hood...okay, there is ONE. Everyone was pleasant, no high pressure sales and they all sincerely wanted to be helpful not just "move a unit". Fernando spent over 30 minutes dealing with our stupid insurance company trying to get the right documents sent over...a call we by all rights really should have had to make. A+ guys, thanks for not making our 2 hour drive a waste. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Car Buying Experience around!

This is the 2nd car we've bought from Fernando. He is the best person i've worked with in buying a car. He was honest, down to earth, and responded to my many texts and questions. He made sure i was well taken care of and felt comfortable with the whole purchase. No pressure, honest group,i will come back time and time again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly, easy, and helpful

I had a great experience at Wiz Autos with help from Tom. He was very friendly and efficient, and made sure I knew how to use every feature in my new car before leaving the lot. So glad I chose to do business with Wiz Autos!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2012 Jeep Wrangler

Salesman Tommy was excellent,,manager Ralph excellent too ,, only drawback was the detailing left stickers and to much tire shine got all over the truck,, otherwise great experience ,, car is great ,, will do future businesses here ,,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much!!! Say hello when you stop in for your free oil change!!!

Excellent

Very nice personal touch covered everything and then some highly recommended. Everyone was very nice and professional. I was very happy with my choice Everyone seemed very knowledgeable about the inventory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Unforgettable Experience

Replacing my fiancée's reliable car with a luxury car was long overdue -and I put it off because I was scared of being jerked around and ripped off. Working with Jared was the opposite of that experience! As soon as I came in, I knew I was in good hands. Jared got me the best deal on the car I wanted, and I couldn't be happier- and I made a new friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Theee best!!

This is my 2nd car that I ever purchased in my life! The first one was a horrible lemon and I hated the whole car buying experience ever since! That was until I went to Wiz Auto! Tom met my dad and I outside with a friendly smile and a handshake. I told him what cars I wanted to look at and he told me the pros and cons of both! I never felt pressured through any of the process! Closed the deal within two days and have been happy ever since! I recommend this dealership 100%!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

The staff were nice, the person who helped us was really nice. Gabe was really helpful he answered all our question. I will definitely recommend people to go there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Avoid at all Costs!

Miserable customer service. We have scheduled multiple return visits for maintenance problems with our recent purchase. All of them have been all day affairs with no updates, no information, and no respect for our schedule. The staff are unhelpful, particularly a rude woman named Jessica in the maintenance department who was hostile to any questions.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Avoid at all costs!

Miserable customer service. We have scheduled multiple return visits for maintenance problems with our recent purchase. All of them have been all day affairs with no updates, no information, and no respect for our schedule. The staff are unhelpful, particularly a rude woman named Jessica in the maintenance department who was hostile to any questions.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry you had a bad experience. Please reach out to me to discuss how we may help better serve you. We ran your name through our database and it does not come up. Can you call me directly and tell me what happened and what name the vehicle is under. Ralph, 1-203-375-3800