Reviews
Quality cars, quality people, great experience.
I went to the dealership to look at a Volvo. Both Fernando and myself were surprised to find out this particular example didn't have a 3rd row...every XC90 either of us had seen had it, and we both thought it was standard equipment. Fernando and Ralph were able to take was about to be a bad experience and turned it into a great one by showing us other vehicles that matched our needs. They had a large inventory of quality cars. We found one of the cleanest used vehicles I have ever seen. 7 years old and not even a chip on the hood...okay, there is ONE. Everyone was pleasant, no high pressure sales and they all sincerely wanted to be helpful not just "move a unit". Fernando spent over 30 minutes dealing with our stupid insurance company trying to get the right documents sent over...a call we by all rights really should have had to make. A+ guys, thanks for not making our 2 hour drive a waste. Highly recommend.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Car Buying Experience around!
This is the 2nd car we've bought from Fernando. He is the best person i've worked with in buying a car. He was honest, down to earth, and responded to my many texts and questions. He made sure i was well taken care of and felt comfortable with the whole purchase. No pressure, honest group,i will come back time and time again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, easy, and helpful
I had a great experience at Wiz Autos with help from Tom. He was very friendly and efficient, and made sure I knew how to use every feature in my new car before leaving the lot. So glad I chose to do business with Wiz Autos!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2012 Jeep Wrangler
Salesman Tommy was excellent,,manager Ralph excellent too ,, only drawback was the detailing left stickers and to much tire shine got all over the truck,, otherwise great experience ,, car is great ,, will do future businesses here ,,
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much!!! Say hello when you stop in for your free oil change!!!
Excellent
Very nice personal touch covered everything and then some highly recommended. Everyone was very nice and professional. I was very happy with my choice Everyone seemed very knowledgeable about the inventory
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Unforgettable Experience
Replacing my fiancée's reliable car with a luxury car was long overdue -and I put it off because I was scared of being jerked around and ripped off. Working with Jared was the opposite of that experience! As soon as I came in, I knew I was in good hands. Jared got me the best deal on the car I wanted, and I couldn't be happier- and I made a new friend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Theee best!!
This is my 2nd car that I ever purchased in my life! The first one was a horrible lemon and I hated the whole car buying experience ever since! That was until I went to Wiz Auto! Tom met my dad and I outside with a friendly smile and a handshake. I told him what cars I wanted to look at and he told me the pros and cons of both! I never felt pressured through any of the process! Closed the deal within two days and have been happy ever since! I recommend this dealership 100%!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing
The staff were nice, the person who helped us was really nice. Gabe was really helpful he answered all our question. I will definitely recommend people to go there
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Avoid at all Costs!
Miserable customer service. We have scheduled multiple return visits for maintenance problems with our recent purchase. All of them have been all day affairs with no updates, no information, and no respect for our schedule. The staff are unhelpful, particularly a rude woman named Jessica in the maintenance department who was hostile to any questions.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Avoid at all costs!
Miserable customer service. We have scheduled multiple return visits for maintenance problems with our recent purchase. All of them have been all day affairs with no updates, no information, and no respect for our schedule. The staff are unhelpful, particularly a rude woman named Jessica in the maintenance department who was hostile to any questions.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sorry you had a bad experience. Please reach out to me to discuss how we may help better serve you. We ran your name through our database and it does not come up. Can you call me directly and tell me what happened and what name the vehicle is under. Ralph, 1-203-375-3800