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Reviews

(642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Ford from DealerRater.

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Crest Ford rocks

Quick, efficient, and personable! Even though I am moving I'm having a hard time thinking I may have to go to a different dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Center

Other than the lower engine cover falling off, and I had the car towed back in to fix it, Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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good service

it was pleasant Service rep very kind, i will return for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jennel, your comments keep us motivated and working hard for all our guests! Safe travels!

Repair

All the employees are very helpful, They helped in all ways.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Anthony, your positive review means a lot to us and we?re happy we could help you! We hope you continue to choose Crest Ford, Inc. for all your vehicle needs! Take care!

New car

Picking up a new car They were fast on getting me out the door so I wasn't there long which was awesome. I feel other dealership you're there for ever doing paperwork

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best service to date

It was the best experience to date. Tony was very courteous and attentive to everything that I needed on the car. He called me several times throughout the day to update me on the progress of my vehicle. All the issues with the car were done in one day; which was great since I didn't need to leave my car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we?re happy we could help you! Thanks again for your business! Take care!

love my stang

I always have a good experience when I take my car to Crest Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jeffrey Peck

I have bought cars from Charlie for the last 19 years, he and Chris are my go to guys. Unbelievable service, honest, forthright. They tell me the deal, I keep them honest by pricing cars at other dealerships, they cannot be beat. At 63 years old and having bought a lot of cars over my years, best experience ever!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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An Excellent Experience at Crest

The entire Crest Team was very client-friendly, efficient and professional. Service was super fast! I could not have been more pleased with the entire experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Charles, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

On the go

Great experience Lela offers A+ service and I will refer her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Sanya, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!