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(642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Ford from DealerRater.

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Best in service

Crest Ford sales took my budget and needs into consideration when watching me with a vehicle. It made the experience one that I will share with all people I know. Lela took great price in her decid e and her patinar is appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

I am very happy with my experience at Crest Ford. Within a few days, with the help of Michele Perrell, I was able to get into a brand new car. Certainly an upgrade from my previous vehicle! She answered all of my questions and concerns and made me feel at ease in the process. This was important to me as this was my first time making such a purchase. I was able to get out the door for a great price and I am in LOVE with my new vehicle. I would definitely recommend Michele and Crest Ford to all my family and friends looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Loyal Customer

Entire process was great. In an out in under an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear we could get you back on the road so quickly! Please let us know if there is ever anything else we can do for you! Safe travels!

Crest ford

Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

My Experience with Crest Ford

I had a problem with my car and did not have an appointment then but Crest took me in immediately. I said after you find out what the noise my car was making, could you do my complete oil change then instead of the next week of my appointment and they did. I was very happy that the noise was nothing serious and was just some tree sticks stuck under the fender with the tire. They took care of it and completed my oil change and also washed my car. I did not have to wait too long either because they were not that busy at that time. I would certainly recommend Crest Ford to anyone for any of their car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service!

I arrived an hour before my scheduled appointment for an oil change and left at the time I was scheduled for. Awesome! Staff always friendly and willing to please the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patricia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Truck oil change

I waited for an oil change and tire rotation, truck was done in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad your oil change and tire rotation was completed to your satisfaction, Paul! We hope to be of service to you again! Take care!

New F-150 in the Garage!

The entire process was quick and efficient. My salesman, Mark Fortin, answered all the questions I had and provided valuable feedback that helped me make the right purchase decision that fit my budget. Additionally, Mark worked around my schedule to make sure that the vehicle delivery process went smoothly as well. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Always great service

Always great service department, Thanks Mike Brabow!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words! We will give your thanks to Mike! Take care!

logistics

first new car and service sami got me in and out quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, we're glad Sami was able to get you in and out nice and quick! We hope to be of service to you again! Take care!