Crest Ford

Much better service and staff than previous dealership I had dealt with for years. One meeting with sales people convinced me to switch to Crest.

My sales person Lila was patient, very knowledgeable and got right to work to help me get my car

I always receive great service from Crest Ford. My salesperson is Lilana Dedvukaj and she is amazing, through, patient and very knowledgeable.

Our Sales person always exceeded my expectations for another lease vehicle. He has been very professional about finding the right the right vehicle with the options needed.

Car took on a large amount of water during a heavy rain, keys had stopped working. They had the car about 3 weeks, but completely dried it out, ordered new parts, vacuumed and washed it. Helped pay my loaner and because I didn't file a claim cut my bill in half. Fantastic Customer service and Mechanics

The service at Crest has always been good and within the estimated time. They have always offered a ride to and from the dealership for me. The free coffee and water while you wait is always nice also !

Jasmine was great, spent quality of time with my daughter a first time car buyer

As usual it was great. Everything was ready for me and my salesperson went over the new features with me that were different from my 2022 Escape. This is my third lease with this dealership and this salesperson who takes excellent care of myneeds.

I bought Range Rover which had Suspension issue. They did not let me know and put AS IS in the paperwork. Now they are not willing to fix the issue and saying you bought a car AS IS. Totally unprofessional attitude. Please stay away from them.

They have had my car two full days and never called to let me know what the diagnosis was. I called twice and was given the run around. I am (callously) being told that I might hear back on Monday. That doesn't include time to actually fix the problem. Only leave your vehicle at Crest Ford in Centerline if you don't need a vehicle for about a week or so. Wishing now that I had taken it to my usual trusted repair shop. I stupidly thought that the dealership could diagnose the problem quicker and would have the courtesy to let me know if there were going to be delays. I specifically asked what time I should expect a phone call in the afternoon and was told "It probably won't be that soon." I never thought that meant they would keep my car for days without letting me know what was going on.