Gilleland Chevrolet Inc.

The service center allowed us to drop off our vehicle the day before our appointment. While fixing the problem we had they found a lose wheel bearing and called to see if we wanted it fixed. Of course we wanted it fixed and after getting my approval fixed the loose wheel bearing at no charge to us. What a great deal! Howard told us it was covered under our warranty! Got to like that!

I have not been able to make what would seem to be a very simple adjustment to the clock on my Cadillac SRX since day light savings time ended. I made 2 trips to Gilleland and they could not figure it out. It's just a clock! I was never comfortable with this dealer since purchasing my car and this confirms my suspicions.

As usual, Gilleland delivered upper level professionalism. I was surprised by their results. They are nothing less than an outstanding dealership that General Motors can be proud of, and I would not hesitate to recommend them to anybody.

We have purchased several vehicles from you over the year. Your selection is great. Your finance department was able to negotiate an acceptable trade on my old vehicle. Your salesman was knowledgeable about your products and was thorough in explaining their features. Thank you.

We had a great experience with Tim Arnold. He was an old friend and that's why we came their to have him help us. He is not just a salesman but someone who calls and checks to see how we are doing with the car. He is a special sales rep. For Gilleland Chevrolet. Thanks Tim!

Our salesman Bobby Kraemer was very friendly and even though we came in later in the evening to test drive the vehicle he didn't care if we went over the closing time. That is the main reason I wanted to be sure he got the deal because we came first as his customer.

It was a good experience overall purchasing a vehicle from Gilleland. The sales, finance, service, and parts staff have been very nice and helpful. The only reason I cannot say it was excellent and my only complaint would be that we purchased a "certified" vehicle and I feel like maybe it wasn't totally checked over before it left. Our antenna was missing (that's #139 on the checklist), the wiper blade in back had rubber falling off, and there is a scratch I think they could have touched up on the passenger side. I feel maybe it was rushed through that process or it was a Friday when they certified it. I just hope all in all it is a good vehicle for us and we don't have any problems. The dealership is replacing the antennae and wiper blade at no cost to us today actually while the protection package is performed. My husband said they were very quick and efficient in the check in process. He was in and out with the loaner car in 20 minutes. So yes all in all I recommend them, just as with anything, make sure you give the vehicle a good once over if it was used.

Mike was a very friendly salesman and Randy a personable manager and it was so nice to not feel pressured but rather welcomed. They helped us get the car we wanted without pushing us to get more than we could afford and gave us a good price too! We love our new 2013 Malibu!

Brain N salesman and Paul in finance made me feel so welcome and didn't pressure us into anything. Everything was very easy and went smooth. It didn't take long and we were very pleased!! Would recommend this dealership to everyone!!

Tim Arnold made our new car buying experience enjoyable. We were met immediately outside the building with a welcoming welcome.......didn't have to search someone out. He was very thorough in regards to our questions and took the time to explain the services that Gilleland has to offer. Being in our upper sixties, we appreciated the explanation of the modern technology that is available with the new cars. In our recent dealings in searching for a car, he certainly is an asset to your business! We left with a sincere feeling that IF we have problems with our purchase, the business will be there for us. Thank you, Tim, for your warm hospitality. In our brief waitings, the friendliness of your employees and the cleanliness of your building was definitely apparent.