Reviews
Prompt and Friendly Service
Service staff were prompt and friendly. Appreciate the nice waiting area and beverage stand. Very happy with Gilleland service! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amy, We would like to extend our gratitude to you for taking the time to give us your feedback. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943
Awesome Service After a Recent Buy!
I had a recently bought truck in to remove rail dust deposits that I noticed sporadically dispersed throughout the entire truck. I live 3 hours away and I was hoping to get it done on a weekend but the collision center is only open on the weekdays. So I talked to Cory Anderson and he worked it out so the detail center could take of it at my convenience on a Saturday! It all worked out perfectly for me without any hassles! A+
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elijah, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that Cory was able to help you out and that we provided you the best dealer experience ever. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Respectfully, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943
2008 Equinox Repair
Car was missing with check engine light on and they found the problem and it is running well. We also located a service bulletin that might help pay for repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Mary! Providing a quality service experience is one of our top priorities, and we do everything we can to support our customers. I'm glad to hear that we were able to assist you with your car repair needs. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943
satisfied customer
From day one and throughout the used vehicle search, Nina did a fantastic job, listening to what I was looking for in a vehicle and making sure that vehicle was completely ready for customer and I ended up with a great vehicle. Everyone that I met at Gilleland during my purchase was very welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ron, we would like to thank you for your positive feedback about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Thanks Again, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943
great service, friendly salesman
Everyone I meet with and worked with was awesome and very helpful. They made me feel very comfortable and welcomed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate you taking the time to leave feedback for our dealership. Customer input is an important part in helping make our service the best it can be. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. I'm glad our dedication to quality customer service has earned your recommendation. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943
Friendly, knowledgeable, and upfront.
From the moment we walked through the door we were greeted with warms smiles, very welcoming and knowledgeable staff. They knew about the products and walked us through the process pretty easily. I wasn't aware of all the services a real dealership offered until they presented to me and I know for a fact I will be doing repeat business with them as they have a full service department and everyone I dealt with was a straight shooter. It was a real delight deal with this GM family. They generally seem interested in getting to know you as an individual and that was refreshing and they went out of they're to make sure my vehicle was the lowest possible price as I walked in with an ad from a rival dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate you taking the time to leave feedback for our dealership. Customer input is an important part in helping make our service the best it can be. Offering a quality shopping experience is one of our top priorities, and we do everything we can to support our customers. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. I'm glad our dedication to quality customer service has made you a long-time customer. Enjoy your new car and we look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943
No service
because I had 56% oil life left you could not change my oil. Justin added windshield fluid and checked my oil level and I was on my way. He did give me instructions on doubling the time on the auto start. I was very satisfied and now know I have to wait until 6 months, 6000 miles or 20% oil life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we're doing. It is a point of pride that we do everything we can to support our customers during their time with us. I am ecstatic to hear that you were so pleased with the service you received from Justin. Our highly-qualified staff and technicians are committed to ensuring our customers receive the service and support they need and deserve. We really appreciate your business and are glad we could assist you. Please don't hesitate to let us know if you need additional help or have any questions. Regards, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943
Best Prices Across Minnesota at Gilleland Chev!
Gilleland had the best price around the state with additional discounts for my trade-in! Cory was very informative and knowledgable with the 2014 Silverado and did a great job making sure all terms were clear in the purchase process. Easy to work with and had extra accessories installed on the day of purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your thoughts regarding your recent visit to Gilleland Chevrolet. Our approach to car sales is what sets us apart. Our staff is not here to sell you a car, they are here to help you find the vehicle that is perfect for you. Clearly, you have experienced our difference and know it works. Thank you for taking the time to share your thoughts with others. Enjoy your new Silverado and we look forward to working with you in the future! If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Regards, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943
Great service Nice people Helpful
the gentleman that took me to my appt. while you changed my oil was a real plus to the service. Very nice to have the ride with such a pleasent driver
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear that your experience was so positive. When customers come on our lot, they can take comfort in knowing that they are receiving high-quality customer service. We strive to offer you, and the rest of our customers, the best customer service possible. Thank you so much for your business and we look forward to working with you in the future. We are always glad to help, so if you have any questions, just let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943
Excellent service, Very well informed!
Everyone was very helpful with every question I had about every vehicle I was interested. everything was explained very well and helped me decide which vehicle to choose. Overall Excellent Job! I look forward to doing more business in the future. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great feedback! It is a point of pride that we do everything we can to support our customers during their time at our dealership. We strive to offer you, and the rest of our customers, the best customer service possible. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. I'm glad our dedication to quality customer service has made you a long-time customer. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Christy Gilleland cgilleland@gillelandchevrolet.com (320) 251-4943