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Kia of Lansing

(3,666 reviews)
Visit Kia of Lansing
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–8:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:30am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 660-6837 (888) 660-6837
Used (877) 299-7371 (877) 299-7371
Service (517) 580-5728 (517) 580-5728

Reviews

(3,666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Lansing from DealerRater.

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Great sales staff and great overall experience

I was shopping for a KIA Sportage lease in the metro Detroit area and just happened to stop by KIA of Lansing after picking up my son from MSU I had been in contact with 4 KIA dealerships nearest to my home in Royal Oak this was the only sales staff that listened to exactly what I was looking for and got me into the vehicle for the best price a first rate operation all around highly highly recommend also I come from GM family so I was apprehensive about this no regrets what so ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Purchase

I went in this past weekend looking at cars. Was very happy to walk away with a brand new 2020 Kia Soul! My experience with Jeff Darden was great - he is a fantastic salesman and did everything he could to get me the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent work ! 👌

Satisfied, Completely No Comments...... with everything they did at dealer , at the dealership and I was happy with that very much , and great ful for there wonderful Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

They are always so kind and respectful and courteous. I love going there for any of my car needs!!!!! I would recommend anyone to go to Kia for exceptional service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service!!!

Steve and the Kia team do a great job taking care of our cars. We always bring in our cars to the Kia service team to get our oil changed and any required maintenance work. Thank you Kia team!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Customer Service

From the instant that I walked into Kia of Lansing, I knew the phenomenal people here were going to work for me in my best interest. Greg and Isaiah were very personal and helped things along. They treated me like Family. I was very satisfied with down to earth service from Kia of Lansing. I bought my 1st vehicle (new) here. I left feeling Happy and Proud of myself. But I also realized that Greg and Isaiah were Instrumental. I Highly RECOMMEND Kia of Lansing to Others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly and knowledgeable customer service and vehicles

I have always loved the friendliness, knowledge and personality of the staff at Kia of Lansing! The service professionals always know my name and a little bit of my background when I drive up. They are honest, reliable, and I’ve never felt taken advantage of because of my lack of knowledge about cars. I had a great experience car shopping and getting my second vehicle from Kia! I loved my Kia soul that I have had for the last almost 9 years and put 207,000 miles on it. Looking forward to having that and more with my new Sedona!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Minimal effort MAXIMUM REVIEW!

Kody killed the Kia sale! He quickly converted Kia knowledge into a Kia sale. Converting Kia knowledge into Kia cash. Creatively keeping the price correct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Leased 2020 Forte - Neil Miller was outstanding

Never bought a car before. For my first experience, Neil Miller was patient and extremely knowledgeable helping me make the best decision possible. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fast service and to thee point

I went just to see if I could get a car...then I drove off with a 2020 spanking new whip....very pleased. Thank you to Jeffery Miller and staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.