Kia of Lansing

Dropped in to get oil change and brake pad check and lug nut tightening. Waited in a comfortable lobby with coffee and snacks available during the wait. I always get treated kindly and professionally.

Went there Three times in a matter of a month and a half telling Kia my struts were bad, the manager and everyone else swore up and down they were not, took it up there again to get it fixed cause i knew something was wrong with it! Loan behold the problem was my struts I then waited a couple days and got it fixed. they told me it was perfect drove straight started driving the car and a loud clunking noise started so now I’m having to go BACK to Kia AGAIN for the 4th time for the same problem! I’m so done with Kia!

Devan picked up my car for service which was completed in a timely fashion. Customer service was exceptional and I will be using the service center again!

My Kia Optima SX broke down on the highway just before Fowlerville. We were in route (from Grand Rapids to Monroe) to my mother-in-law’s 80th birthday party. Ended up being stuck on the side of the road for 2 1/2 hours. It was a stressful period. However, the next day when I contacted Kane Slaght in the Service Department at Kia Lansing, I immediately felt more at ease. Kane was awesome to work with in every respect. He definitely goes above and beyond to make the customer feel welcomed and appreciated. I would highly recommend Kane and this dealership to anyone.

Everyone was super friendly and attentive. I waited a little longer than expected, and they ensured I was compensated for my wait. Thanks again, Kia of Lansing!!

Downloaded an app on my phone to search for used cars and found my way to Kody at Kia Motors. I am blessed thanks for your help. I've already made a couple hundred bucks with it delivering for my online job.

Very nice place. - Quick. - Nice people. - Always clean. - Close to my house. - Knowledgable. - Never had a problem there. - I like the car, a Sorrento. - Bye! -

From easy appt. making to the clean waiting area offering TV and free hot and cold drinks and snacks, to the kind and professional staff who kept me informed of everything, great experience! Thank you Jeremy Smith and Eric for all you courteous service!

Got me in very quick and kept me updated while my vehicle was being worked on. Service staff are very friendly. Would recommend them for any service.

Jeff was very great and I'm happy to have has him handle my situation like a pro. I walked out feeling I got a the best deal possible.