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Kia of Lansing

(3,666 reviews)
Visit Kia of Lansing
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–8:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:30am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 660-6837 (888) 660-6837
Used (877) 299-7371 (877) 299-7371
Service (517) 580-5728 (517) 580-5728

Reviews

(3,666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Lansing from DealerRater.

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Complete satisfaction

We had a wonderful car buying experience at Kia of Lansing with Sales person Staci Alexander. We got a very fair price on the 2017 Kia Sadona LX we purchased and a fair price for our trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My third Kia - second with Kody Slaght

My lease was ending in a couple months and knew I'd probably get another Kia. Kody called me because there were some deals that he thought I'd be intrested in, he was right. I'm now the proud owner of my 3rd Kia. Great dealership, great service, awesome cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant

Very helpful sale person and a smooth transaction would recommend too family and friends only negative is the small car lot overall good experience thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a great experience

Everyone was on point and friendly. It was a good experience for my wife and i with our first experience buying a brand new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good experience

We were trying to decide between two different vehicles. Kody was very helpful pointing out the different options available on each one. He worked with us to get the payment we needed and the vehicle in the time frame we needed. Would definitely recommend working with Kody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kody helped me get a new vehicle.

I was in a bind and Kody helped me get a new Kia Sadona. I would definitely go back and work with Kody for my next one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Oil Change & Wiper Blade Change

I take my car to the dealership to make certain I'm in compliance with my warranty. This is my second Kia vehicle, I bought the first one in 2002 & this one in 2016, as long as Kia continues to make quality vehicles for a good price I'll remain loyal to Kia.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service!

Devan Reed was great to work with! Exceptional customer service, he went so far above and beyond. Overall phenomenal experience. Sending all my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service and fair prices

I brought my Kia telluride in for its second oil change. The dealer was very friendly and offered me a shuttle service back to my house if needed. I feel that the price was very fair and under $60 for the oil change with a semi synthetic oil. My first oil change was done at a fast lube type place, and they charged me $120 for this with full synthetic oil. I will be using the dealer for all my services in the future. They were even done in under 1 hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly and helpful

Great work getting me into the car I wanted at a price I could accept! I came in already knowing what I wanted and they were very helpful in getting me what I wanted and needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.