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Kia of Lansing

(3,665 reviews)
Visit Kia of Lansing
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–8:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:30am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 660-6837 (888) 660-6837
Used (877) 299-7371 (877) 299-7371
Service (517) 580-5728 (517) 580-5728

Reviews

(3,665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Lansing from DealerRater.

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Great service!!

Thank you for taking such good care of my car. You went above and beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great exprnce

Kia of Lansing was home run. From owner Skip Young to his entire staff did not dissapoint.courteous attentive and professional. If you are seeking to purch goase a quality fuel efficent vehicle visit Kia of Lansing. Skip Young will personally make sure the process is enjoyable and satisfactory. Thanks guys. Five Stars. Roger C.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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How's your credit?

The second thing they wanted to do after asking my wants and vehicle I was interested in, was to run my credit and put another hit on my FICO. 1 star

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They advertise free loaners for body shop (false) didn't...

They advertise free loaners for body shop (false) didn't pay off auto loan ( I had to ) don't pay past customers For referrals on purchase. Skip young says in his tv ad that free loaners for everyone In body shop, I have purchased two vehicles from this dealer, this is what I get. Although the cars I have been extremely pleased with.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is a first class dealership with afriendly and...

This is a first class dealership with afriendly and helpful staff that are not pushy and sincere. The owner Skip Young and his salesman Kody Slaght helped make the often unpleasant experience of shopping and buying a car very simple and direct. I would recommend Skip and the rest of the staff at Kia of Lansing for any buying or service needs. They also just built a brand new building at 5737 South Pennsylvania Avenue Lansing, MI 48911. Brian D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.