Reviews
Great Service from Tuttle-Click Tustin and Moe Nazertehrani
I had to have the AC Evaporator Coil replaced in my 2009 Jeep Cherokee. The entire dash, steering wheel and console needed to be removed! After I received my car from the repairs you would not have known they had to remove everything - an Excellent Job. My Service Advisor, Moe Nazertehrani, due to the extensive repair kept an eye on the progress along with providing me updates. Two thumbs up for Moe and Tuittle-Click Tustin. Steve Johnson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Steve, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Tustin CJDR. We are glad to hear that all the service repairs were so great they were unnoticeable. We are happy that Moe was two thumbs up. Thank you for choosing us, and we are here for you anytime in the future! Sincerely, Shirley | shirley@tuttleclick.com
Happy with work done to my Jeep. Good customer service....
Happy with work done to my Jeep. Good customer service. Everyone was friendly. they kept me informed until the work was done. The rental car was nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Tustin CJDR. We are pleased to hear that you felt we have great customer service. Thank you for choosing us here, and enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Great purchase experience
I really felt like the purchase process was very consumer friendly. The car I wanted ultimately was presented to me without much pressure. I’ll definitely refer anyone looking to purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for sharing your recent 5 star car buying experience with Mike here with us at Tuttle-Click Tustin CJDR. We are thrilled to hear that your experience was friendly and without pressure. Congratulations on your new purchase! Thank you for being part of the Tuttle-Click family. Enjoy every new mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Eric Halverston is great with his customers!
Eric became my tech since he did a great job every time I come for oil change or any other service I need for my car. His great with his customers. He promptly calls me back if there’s any issues or need a discussion. I will recommend him to my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Joanne, thank you for sharing your recent 5 star experience with Eric here with us at Tuttle-Click Tustin CJDR. We are happy to hear that Eric keeps you well informed and that he does a great job every time. Thank you for choosing to do business with us. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com
Moe in service was great and very helpful. He gets the job .
I showed up at the dealership without any appointment made, Moe in service department helped me to get the regular scheduled service done. He was great and quick. I will recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Sasha, thank you for sharing your recent 5 star experience with us here at Tuttle-Click's Tustin CJDR. We are pleased to hear that your service experience with Moe was great and quick. Thank you for joining the Tuttle-Click family. We are here for you anytime in the future. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com
Lease
Salesman Valero was as nice and polite as any I have ever dealt with on a lease or purchase. No "pressure, just facts". Went ever so smoothe. Will be here again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello John, thank you for sharing your recent 5 star experience with us here at Tuttle-Click's Tustin CJDR. We are pleased to hear that Valero was nice and polite. Congratulations on your new lease! Thank you for choosing us here, and we look forward to seeing you anytime in the future. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com
Routine Maintence
Went in for a routine service and had inspection of entire vehicle all within an hour. Extremely efficient at the, service desk and dud not push for extra service to be done. I will be back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jim, Thank you for sharing your recent 5 star experience with Eric here with us at Tuttle-Click's Tustin CJDR. We are pleased to hear that your experience was efficient and not pushy. Thank you for being part of the Tuttle-Click family. We are here for you anytime in the future. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com
Great service, fixed water pump leaking and timeing belt
I towed my Chrysler voyager minivan from Pepboys ( where my minivan was messed up by them, coolant was leaking like crazy and timing belt not right causing car not able to start) to Tustin Chrysler Jeep Dodge. Right there my minivan was fixed and now running like new. Thanks for the great work! However, it cost me $1250.00, although I have a coupon, but the manager Moe told me if I use coupon, He would add more cost to my bill, like a timing belt cover (around $300), so I had to pay similar amount anyway. Overall a great service but costly.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello James, Thank you for sharing your recent positive experience with us here at Tuttle-Click's Tustin CJDR. We are sorry your Chrysler had to be towed, but we are happy to hear that your experience with us was enjoyable and that your vehicle was well taken care of! We appreciate your feedback about our prices. Thank you for joining the Tuttle-Click family. We make sure we are here for you and your Chrysler anytime in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Repair of Window and water tank
Took a little long to get the part but they did a good job. good service and Eric does a very good job. I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Gary, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click's Tustin CJDR. We are pleased to hear that Eric did a "very good job" and we appreciate your high recommendation. Thank you for joining the Tuttle-Click family. We are here for you anytime in the future. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Great service
I have bought a Jeep from them last year and during this time I haven’t had major issues just one time and their customer service is great especially Mr Mo and Mr David. Just keep in mind because they are busy you need to Schedule 2 or 3 days in advance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Shara, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click's Tustin CJDR. We are pleased to hear that Moe and David were great to work with, and we are happy to hear that your Jeep has been running great. Thank you for choosing us here. We look forward to seeing you anytime in the future! Sincerely, Shirley | shirley@tuttleclick.com