Reviews
Great experience!! The best dealer !!!
Quality of service !!! Excellent customer service full detail explanations.. extremely fair pricing superior knowledge of the product.. sincere friendly respectful service .. on time with vehicle .. outstanding one on one with Alvaro the best sales guy I’ve ever had pleasure of selling me a car !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Cuban Baller, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click's Tustin CJDR. We are thrilled to hear that your experience was overall quality and excellent. Thank you for sharing your kind words. We are glad to hear that Alvaro was personable and "the best sales guy"! Thank you for being part of the Tuttle-Click family. We are here for you anytime in the future. Enjoy every mile ahead in your new ride! Sincerely, Shirley | shirley@tuttleclick.com
Review my vehicle servicing
Eric handled my vehicle repair with utmost pride and professionalism. I know when I bring my vehicle in, each time he’ll give it the best attention possible. Couldn’t be happier. Loving my Jeep!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Bonnie, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click's Tustin CJDR. We are pleased to hear that Eric assisted you with pride and professionalism. It is our goal here to make sure our customers feel our staff is attentive and respectful. Thank you for choosing us here at Tuttle-Click. We are glad to hear that you are loving your Jeep! Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Good experience
I had a good experience at Tuttle-Click Tustin. They diagnosed and fixed the problem with my 1997 Jeep Cherokee. Eric was helpful and friendly!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello Lori, Thank you for sharing your recent positive experience with Eric here with us at Tuttle-Click Tustin CJDR. We are pleased to hear that the issue with your 1997 Jeep Cherokee was fixed and that Eric helped make your experience helpful and friendly. However, we would love to hear more from you. If you don't mind directly emailing me more about your time with us, I would like to do all that I can to help make your experience the best it can be! I sincerely look forward to hearing from you Lori! Sincerely, Shirley | shirley@tuttleclick.com
Overall good experience
Had an engine issue with my car, diagnosis took a while but it was also not a common issue. There was a derivative issue that came up after the first repair, but the dealership made good on that and took responsibility of making sure that their work was satisfactory. Will definitely be using this service center again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for sharing your recent positive experience with us here at Tuttle-Click Tustin CJDR. We are thrilled to hear that your experience with Eric was responsible and satisfactory. Thank you for your feedback. It is our goal to make sure our customers have an all around great experience with us. We are glad to hear the derivative issue and engine was taken care of. We are here for you anytime in the future! Enjoy and be safe on the road ahead! Sincerely, Shirley | shirley@tuttleclick.com
Great service
The salesman made it east to buy online and pick the car up, in and out! Would do business again with the salesman and dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for sharing your recent 5 star online car buying experience with us here at Tuttle-Click's Tustin Chrysler Jeep Dodge Ram. We are pleased to hear that your online experience was straightforward and easy. We are here for you anytime in the future for scheduled service, parts/accessories, and all things Chrysler Jeep Dodge Ram. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
J.Rouleau
Taken care of promptly. Provided alternative vehicle option and transportation. Status was provided daily and job was completed on tome and to my satisfaction. Moe was my primary contact.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for sharing your recent positive experience with us here at Tuttle-Click's Tustin Chrysler Jeep Dodge Ram. We are pleased to hear that Moe kept in great contact with you and that things were done in a timely manner. It is our goal here to make sure our customers are well treated. Thank you so much for choosing us here, and we are here for you anytime in the future! Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
Great place for service!
I have four different vehicles that I get serviced at Tuttle Click in Tustin and my experience has always been first rate. The service department gets things done in a timely manner and the staff is always courteous thorough and helpful. I’d like to give a special commendation to Eric Halvorson who both my daughter and I have gotten to know well from bringing our cars in. He’s a great service advisor and a very nice guy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click's Tustin Chrysler Jeep Dodge Ram. We are thrilled to hear that your experience with Eric has been so fantastic. We are so glad to hear that things are done in a timely manner with quality work done. Thank you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Chrysler Jeep Dodge Ram. Sincerely, Shirley | shirley@tuttleclick.com
Jeep Wrangler Unlimited & Old Saturn L200 Oil & Filter
Malcolm Urgell was extremely helpful to provide the best advice and do what it really needs to be done for the maintenance of two cars left at the same time. Very efficient in terms of waiting time, and fantastic tips to check gas leakage to avoid unnecessary work. Highly recommended advisor!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Santeca, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click's Tustin Chrysler Jeep Dodge Ram. We are thrilled to hear that your experience with Malcolm was so helpful and efficient. So glad to hear you also got some helpful tips to avoid unnecessary service. Thank you for being part of the Tuttle-Click family! We are here for you anytime in the future! Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com
So far, so good
Our Jeep had a major repair and the factory replacement of the airbag. The repair fixed the leak and the price was fair. Malcolm did a great job keeping us informed and getting the replacement airbag in a timely manner. We will call on Malcolm again when our high-mileage Rubicon needs another checkup.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello Rubi, Thank you for sharing your recent positive experience with Malcolm here with us at Tuttle-Click's Tustin Chrysler Jeep Dodge Ram. We are thrilled to hear that the airbag problem with your Jeep was fixed and with done with a fair price! However, we want to make sure our customers are getting an all around great experience. We would love to know what we can improve on or how we can better your experience. Please don't hesitate to contact me with any concerns, questions or feedback. Enjoy every mile ahead in your Jeep Rubicon. Thank you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Jeep. Sincerely, Shirley | shirley@tuttleclick.com
Great
I loved it! I finally got the car that I wanted for a very low monthly charge. Definitely going to recommend it to my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click's Tustin Chrysler Jeep Dodge Ram. We are pleased to hear that you got the car that you have wanted! Thank you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Chrysler Jeep Dodge Ram. Sincerely, Shirley | shirley@tuttleclick.com